Information System Specialist (CLT & RDU)
Information System Specialist (CLT & RDU)
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Salary Not Disclosed
1 Vacancy
Job Description
What does an Information System Specialist do
Support the local branch and potentially other districts within our region with software hardware systems servers helpdesk cybersecurity and so much more.
IS Specialist Duties and Responsibilities
- Support the end users on incidents logged in our online ticket system or help with regional requests
- Support basic level Windows server and Unix
- Take care of hardware installation (PC Server Laptop Printer) IT budget Inventory and procurement
- Support on network issues (LAN WAN WiFi)
- Coach and train our end users on the usage of tools applications and basic knowledge of IT (selfservice)
- Train branch management on system architecture data management retention and reporting and other available IT tools to improve processes productivity and customer service
- Basic Branch Technical Support such PC LAN Expeditors Software and systems administration & troubleshooting in addition to global regional and branch project implementation
- On call for afterhours IS issues and prepared to travel and support other offices in the network
- Server room maintenance and administration (including backups)
- Automation & Innovation (including PowerShell)
- Procurement Asset management and Inventory
- Audio/visual equipment maintenance and troubleshooting
- Telecom administration and maintenance
- Administration of Expeditors Proprietary Applications
- Administration of 3rd Party Systems
- Capacity utilization and planning
- Helpdesk administration
- Training
- Disaster recovery & high availability
- Cybersecurity
- Other duties as needed and assigned
Qualifications :
A successful candidate will exhibit:
- Effective written and verbal communication skills in English
- Time management and task prioritization (including project work)
- Collaborative mindset
- Knowledge of latest technologies and industry trends
- Commitment to company policies and controls
- Customer service skills
- 24hour availability for afterhour incidents & implementations
- A sense of urgency
Desired Technical Experience:
- Windows PC troubleshooting maintenance and deployment
- Printers/copiers
- Networking fundamentals (LAN/WAN) Including warehouse RF setup and configuration
- Windows Server Administration (including AD and Group policies)
- Linux Server Administration (fundamentals)
- Virtualization
- Remote administration
- Mobile devices (iOS/Android)
- Cybersecurity
Preferred Education and Experience:
- Preferred Bachelors Degree
- IT Certifications considered a plus: CompTIA Cisco Microsoft VMware Linux
- Preferred IT helpdesk background
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Please note this opportunity does not sponsor work visas and has no relocation assistance.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
