Manager III, Program Management, Ops Security, CT Shared Services
Manager III, Program Management, Ops Security, CT Shared Services
Posted on :
10-05-2025
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1 Vacancy
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Job Description
The Security Workspace and Access Team (SWAT) focuses on Security Consulting Access Control Administration Outsource Governance Security Compliance and Governance and Enabling a Zero Trust Architecture. These areas guide our efforts to secure data manage access and support the broader organizations operational needs. We strive to raise the security bar across TSE and Customer Trust.
We are seeking a dedicated and inclusive People Manager to lead our team of global program managers in the Secure Workspace and Access Team. The successful candidate should bring a passion for finding and mitigating data security risks across operational processes with a demonstrated ability to see around corners to solve problems for our internal and external customers. You will be responsible for continuing the expand our security framework and build on the efforts to make security top of mind for internal processes. This role will manage the team responsible for the core security programming for TSE Ops AHS and AIT teams across Permissions and Access Secure Products and Tools risk assessment consulting Vendor security and security auditing.
You will also assess risks anticipate bottlenecks manage escalations make tradeoffs balance the business needs versus technical constraints and operational requirements and own leadership flashes and updates. You will be responsible for coordinating timelines and gaining buyin from operations customers providing clear impact analysis and regular documentation and reporting on progress and needs escalating blockers as required. This role requires partnership with customer and stakeholders across the globe both tech and nontech.
The successful candidate will have a demonstrated knowledge of risk investigations processes have an ability to see the big picture and look for opportunities to better understand their customers in order to drive alignment to a common goal. Strong communication skills demonstrated ability to handle sensitive information and operate with discretion and high judgment are critical for this role.
Key job responsibilities
Demonstrate ability to drive improvements and deliver results in ambiguous situations where not all inputs are known
Work with leadership team to drive critical business initiatives including multiple Director goals
Develop implement and govern KPI reporting providing visibility to the milestones and performance across all projects
Drive and influence multiple stakeholders on project improvement opportunities
Manage multiple projects requiring frequent communication organization/time management and problemsolving skills
Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives
Support project teams/team members to improve processes provide project intervention and coaching etc
Monitor the training and professional development of team members looking for opportunities to strengthen their skills or acquire new ones.
Monitor and analyze emerging desktop security trends data protection best practices and security technology advancements through threat intelligence feeds security publications industry conferences and cybersecurity networks to inform risk management and security strategy decisions.
5 years of cross functional project delivery experience
5 years of program or project management experience
5 years of working cross functionally with tech and nontech teams experience
Experience defining program requirements and using data and metrics to determine improvements
Experience managing teams
Experience managing analyzing and communicating results to senior leadership
Experience owning program strategy and end to end delivery
Experience analyzing data security risks and driving mitigating solutions across global teams
Professional Security Certifications such as:
CompTIA Security
ECCouncil Certified Ethical Hacker (CEH)
ISC2 Certified Information Systems Security Professional (CISSP)
ISACA Certified Information Security Manager (CISM)
ISACA Certified Information Systems Auditor (CISA)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking a dedicated and inclusive People Manager to lead our team of global program managers in the Secure Workspace and Access Team. The successful candidate should bring a passion for finding and mitigating data security risks across operational processes with a demonstrated ability to see around corners to solve problems for our internal and external customers. You will be responsible for continuing the expand our security framework and build on the efforts to make security top of mind for internal processes. This role will manage the team responsible for the core security programming for TSE Ops AHS and AIT teams across Permissions and Access Secure Products and Tools risk assessment consulting Vendor security and security auditing.
You will also assess risks anticipate bottlenecks manage escalations make tradeoffs balance the business needs versus technical constraints and operational requirements and own leadership flashes and updates. You will be responsible for coordinating timelines and gaining buyin from operations customers providing clear impact analysis and regular documentation and reporting on progress and needs escalating blockers as required. This role requires partnership with customer and stakeholders across the globe both tech and nontech.
The successful candidate will have a demonstrated knowledge of risk investigations processes have an ability to see the big picture and look for opportunities to better understand their customers in order to drive alignment to a common goal. Strong communication skills demonstrated ability to handle sensitive information and operate with discretion and high judgment are critical for this role.
Key job responsibilities
Demonstrate ability to drive improvements and deliver results in ambiguous situations where not all inputs are known
Work with leadership team to drive critical business initiatives including multiple Director goals
Develop implement and govern KPI reporting providing visibility to the milestones and performance across all projects
Drive and influence multiple stakeholders on project improvement opportunities
Manage multiple projects requiring frequent communication organization/time management and problemsolving skills
Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives
Support project teams/team members to improve processes provide project intervention and coaching etc
Monitor the training and professional development of team members looking for opportunities to strengthen their skills or acquire new ones.
Monitor and analyze emerging desktop security trends data protection best practices and security technology advancements through threat intelligence feeds security publications industry conferences and cybersecurity networks to inform risk management and security strategy decisions.
5 years of cross functional project delivery experience
5 years of program or project management experience
5 years of working cross functionally with tech and nontech teams experience
Experience defining program requirements and using data and metrics to determine improvements
Experience managing teams
Experience managing analyzing and communicating results to senior leadership
Experience owning program strategy and end to end delivery
Experience analyzing data security risks and driving mitigating solutions across global teams
Professional Security Certifications such as:
CompTIA Security
ECCouncil Certified Ethical Hacker (CEH)
ISC2 Certified Information Systems Security Professional (CISSP)
ISACA Certified Information Security Manager (CISM)
ISACA Certified Information Systems Auditor (CISA)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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