Ambulatory Float Pool Medical Assistant Student

Primary Responsibilities:

• Performs medical assisting duties which may include but are not limited to vital signs height and weight EKGs performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean organized stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.
• Performs appropriate point of care testing such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.
• Monitors orders and/or maintains medical equipment and supplies ensuring they are clean sterilized stocked and within expiration dates.
• Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only under supervision of licensed providers; is not authorized to perform licensed personnel duties which include but are not limited to drawing up medications medication administration or flushing IVs.
• Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician enters/scribes orders for tests services or appointments in OMR. During the visit accurately documents tasks as they are completed in OMR to ensure proper billing (Facility Worksheet).
• Prepares schedules patient charts and other documents as needed for clinical activities in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.
• Monitors patients and visitors entering waiting and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.

Required Qualifications:

High School diploma or GED required.

Basic familiarity with computers. Ability to navigate at a basic level within webbased applications.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to read and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients families and other medical center staff; and respond to basic questions.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff patients families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas identifying issues and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients visitors staff and external customers in a professional serviceoriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months Youth: 6 months to 16 years Young adult: 1630 years Middle Age: 30 60 years Elderly: 60 over.

Social/Environmental Requirements:

needs to occur at an average pace with intermittent breaks. Requires an average amount of attention to maintain quality of work.

2. Work routine is fairly consistent but employee needs to be able to use judgment to respond to events several times a week.

3. No substantial exposure to adverse environmental conditions

4. Health Care Status: HCW1: Regular daytoday contact; both facetoface and handson (having close contact within three feet for at least five minutes). Examples: physicians clinical nurses phlebotomist medical assistants PFT tech and xray tech. Health Care Worker Status may vary by department