Care Coordinator
Care Coordinator
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Job Description
Southwest Behavioral & Health Services is a large and growing nonprofit communitybased provider of behavioral health services with locations throughout the Phoenix metropolitan area rural Maricopa County Gila Pinal Mohave Coconino and Yavapai Counties. We are a wellestablished voice in the community with more than 115 sites over one thousand employees and 40 years experience.
About the Position:
Southwest Behavioral & Health Services islooking for a Care Coordinator for our SACE outpatient team! You will split your time at the Metro and Mesa Outpatient Clinic. In this position you willconnect with the members learn their stories and help them improve their quality of life.
Job Preview at a Glance:
Coordination for the member may be individual family based or include community collaboration. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for external and internal referrals coordination admission discharge and evaluations. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency attending team meetings completing intakes and assisting members with navigating the system for needed services.
Essential Job Duties:
- Reviews documents/referrals received and requests required documents to appropriate level of care for members.
- Assesses consumers in accordance with established policies and procedures and clinical protocols.
- Develops service plans with consumers based on assessment and diagnostic process.
- Coordinates consumer care or reports on interventions by meeting with CFT and ART to review efficacy of interventions and to revise plans of service with consumers.
- Develops and maintains appropriate level of relationships with consumers and formal/informal support systems.
- Provides support and information education or guidance to consumers and support system members concerning issues of treatment planning advocacy and medication management.
- Monitors mental status of consumers and response to treatment plans through facetoface contact and updates treatment plans as needed.
- Works collaboratively with treatment team and all external members of consumers services.
- Completes safety plans with consumers.
- Transitions consumer to appropriate level of care upon conclusion of treatment.
- Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
- Maintains accurate thorough and current documentation of contact with consumers treatment progress and services received/provided.
- Close coordination with the PCP health plan stakeholders and funding source will be maintained for all consumers.
- Attends clinical staffings and all staff meetings.
- Enrolls members through the intake process where assessment service plan safety/support plan is completed.
- Completes outreach for members who miss an appointment and follows up with reengagement process.
- Completes chart closures.
- Maintains quality and compliance in consumers charts
Minimum Requirements:
- Minimum requirement consists of a 21year age
- A Bachelors degree with one year of fulltime behavioral health experience. A combination of experience and education totaling 5 years is acceptable.
- Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
- Required to maintain a valid Arizona drivers license
Benefits
- 3 weeks of PTO your 1st year of employment with increased accruals after continued service!
- 10 paid holidays
- Lowcost medical dental and vision insurance shortterm/longterm disability and life insurance for employees
- We will help you save for retirement 40% company match up to a 10% deferral into your SB&H retirement account!
- Career Development Benefit from our culture of internal promotion!
- We help you with your higher education goals Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
- Employee Assistance Program Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing nonprofit communitybased provider of behavioral health services with locations throughout the Phoenix metropolitan area rural Maricopa County Gila Pinal Mohave Coconino and Yavapai Counties. We are a wellestablished voice in the community with more than 115 sites over one thousand employees and 40 years experience.
At Southwest Behavioral & Health Services we believe in the power of Empowered Belonging a culture where every individuals unique perspectives backgrounds and experiences are welcomed and valued.
Were committed to creating a workplace where unique perspectives are valued personal journeys are respected and every individual is empowered to bring their whole self to a shared mission of delivering compassionate lifechanging services to the communities we serve.
Through our Empowered Belonging program were committed to:
- Voice & Visibility ensuring every team members ideas experiences and contributions are recognized and heard.
- Fair Access fostering openness and fairness in opportunities for growth leadership and advancement while honoring the different journeys people take.
- Culture of Connection building authentic meaningful relationships across backgrounds roles and experiences knowing that fresh perspectives strengthen our work.
- Learning & Growth providing opportunities for ongoing development empathy and leadership that reflect the many experiences within our teams.
- Wellbeing & Safety prioritizing the mental emotional and psychological safety of every person recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference and your impact is real.
To learn about Southwest Behavioral & Health Services mission values and services please review our website at is a drugfree workplace drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
IC
Employment Type
Full-Time
