National Account Manager
National Account Manager
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Job Description
Company Information
Recognized as one of the Best Places to Work in South Carolina AMAROK is the Ultimate Perimeter Security solution. Our unique multilayered perimeter security system reliably stops theft and other criminal activity by guarding our customers property and assets 24/7/365. More than 5000 commercial and industrial properties across North America trust The Electric Guard Dog to keep their assets secure.
Job Summary
Were seeking a dynamic National Account Manager to join our team. The National Account Manager role is a strategic position focused on providing exceptional support to key enterprise clients. This role requires strong relationshipbuilding skills a keen eye for detail and a deep understanding of customer needs. The ideal candidate will be responsible for managing a portfolio of accounts resolving complex issues and driving continuous improvement through datadriven insights. This is a MondayFriday position working 9am 6pm shift.
What Youll Do:
- Strategic Planning: Define resource and technological requirements for improved reporting and dashboard tools.
- Relationship Building: Foster and strengthen relationships with corporate and sitelevel management.
- Operational Excellence: Work with internal management to refine operational standards for national account tiers.
- ValueAdded Services: Collaborate with National Account Directors to enhance and streamline valueadded service offerings.
- Marketing Collaboration: Partner with the Marketing team to develop and execute effective national account communication and deliverables.
- Account Management: Oversee a portfolio of 610 national accounts ensuring their needs are met and exceeded.
- Escalation Management: Resolve complex issues by collaborating with crossfunctional teams.
- Reporting and Analysis: Prepare and present comprehensive quarterly business reviews (QBRs).
- Case Management: Open and manage cases/work orders as required.
What Youll Need
- At least two years related experience tech support/troubleshooting experience is a plus.
- Strong time management and organizational skills with the ability to thrive in a fastpaced environment.
- Proven track record in account management and customer relationship building
- Strong analytical and problemsolving skills
- Excellent communication and presentation abilities
- Proficiency in Salesforce is a plus!
Company Benefits AMAROK driven by our companies core values and we strive to facilitate a greater sense of purpose in our career opportunities.
- Health Benefits (Medical Dental & Vision)
- Tuition Reimbursement Program
- Short & Longterm disability
- Life Insurance
- Flexible Spending Account (Section 125)
- Matching 401K retirement plan
- Career advancement
- Bonus opportunities
- Generous PTO
Base Compensation Range: $70K up to $75K per year. Compensation is determined based on competitive market data experience skillset and geographical location.
See what our employees have to say about working for AMAROK! recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age race color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex or veteran status.
Once you submit your application AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process and to understand our commitment to keeping your personal data safe please review our Data Privacy Policy here Experience:
Manager
Employment Type
Full-Time
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