India Senior Analyst, Application Support

This intermediate level position is part of a team responsible for the configuration and support of software applications (e.g. ERP Oracle Cloud Blackline OneStream etc.) through strong business partnership quality insights and exceptional customer service. As part of the Finance Support team this role provides basic technical and analytical support delivering Finance processes. He/she will need to challenge existing solutions and lead the team in enhancing systems with an emphasis on user experience simplification automation performance and standardization. With experienced team members may provide input for delivering Finance processes.

• Monitors Finance systems open cases and reviews current processes to troubleshoot application related issues and answers system related questions
• Responsible for supporting releases upgrades patches and configuration across the assigned ERP Oracle Cloud module(s)/Finance application(s) including Lease Accelerator OneStream Hyperion Blackline Concur Coupa Kyriba OneSource
• Seeks development on the job and through more formal training. Performs analysis and documents current and new processes to take advantage of technology
• Makes required configuration changes according to documented requirements. Advises on impacts to current configuration and downstream applications. Maintains foundational workforce structures data fields and processes
• Analyzes impact of configuration of tables data fields foundational structures and processes on downstream systems and integrations
• Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Supports integrations/file transfers
• With guidance analyzes new software application products or new modules in existing applications
• Provides day to day support and maintenance for system(s) preparation for releases upgrades and/or patches. Executes testing reporting and analysis of changes. Monitors open tickets/vendor escalations for progress
• Experience with queries/extracts and reports and supporting integrations.
• Database queries/extracts using calculations formulas and complex commands(SQL and PL/SQL)
• Extensive experience evaluating requirements and specs for development testing and deployment
• Experience in Developing BI Reports and OTBI reports
• Experience in performance tuning of Reports
• Experience in any of the integration tools MulesoftMatillion or OIC(Oracle Integration Cloud)
• Executes unit integration and acceptance testing. Working with the functional team provides screen shots and system steps for testing and change management
• May be responsible for configuring and delivering basic reports and queries utilizing delivered software. Follows established data governance
• Documents all configuration
• Collaborate with HCM support team to manage ERP Oracle Cloud releases
• Act as subject matter experts and as Finance functional owners for the system. Keep up to date on application functionality training and releases
• Assist (after initial Tier 0/1 attempt) in resolving User How To questions and help to create relevant job aids/learning/communications
• Identify business requirements and map them to the system functionality
• Support the standardization of Finance policies practices and processes creating a shared vision across SMEs.
• Hands on configuration of application(s) and supporting releases patches upgrades and/or enhancements

III. Supervisory Responsibilities

The requirements listed below are representative of the qualifications necessary to perform the job.

Education: Bachelors Degree (accredited) or in lieu of degree High School and 3 years of relevant work experience.

Experience:5 years 10years previous experience (in addition to education requirement)

B. Certificates Licenses Registrations or Other Requirements

None required

C. Other Knowledge Skills or Abilities Required

• Finance Technology support experience: Track record of administrative upgrading and enhancing financial solutions. The successful candidate will have experience across several technologies including ERP Oracle cloud Lease Accelerator OneStream Hyperion Blackline Concur Coupa Kyriba OneSource.
• Can do & imagine if mindset:A proactive cando mindset that enables independent definition and pursuit of opportunity combined with a creative what if persona that pushes the candidate to think outofthebox and venture into unproven territory.
• Collaboration: Ability to partner with stakeholders (e.g. Digital Finance People Area) and other functions for the success of the Company and project focusing on the greater good of the Company its employees and customers.
• Communication:Strong oral and written communication skills with a proven ability to synthesize and tailor complex material into simple and easily digestible content by experts and nonexperts alike including Corporate and Area stakeholders and potentially the Senior Leadership Team.
• Innovative: Ability to think big and innovative and drive change across the enterprise.
• Fact and datadriven approach:Track record of relying on facts and data to drive action as opposed to overrelying on instinct gut feel experience or opinion. The successful candidate will have a track record of frequently using data absent of sampling bias to overcome confirmation bias thereby ensuring the right decision is ultimately made even where counter intuitive.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding machine operation etc) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts burns exposure to toxic chemicals etc) rarely;
• Required to be exposed to physical environment which involves dirt odors noise weather extremes or similar elements rarely;
• Normal setting for this job is: office setting.
• Must be available to work standard business hours as well as be available to work nonstandard hours in case of emergency (natural disasters power outages etc.) May need to attend afterhours calls with the offshore team.

About Company

Waste Management is honored to be recognized as a leader in information technology by such a prestigious institution as the InformationWeek 500. Recognized by InformationWeek magazine as: #3 most innovative IT organization on the IW 500 list for 2011 #1 in the Logistics and Transportation Industry category #1 in the Most Innovative Revenue Generating idea category for our priceoptimization system

Waste Management Inc. is the leading provider of comprehensive waste and environmental services in North America. The company serves over 20 million municipal commercial industrial and residential customers through a network of 390 collection operations 294 transfer stations 266 active landfill disposal sites 17 wastetoenergy plants 130 recycling plants and 127 beneficialuse landfill gas projects.

WM Logistics a wholly owned subsidiary of Waste Management provides software and services that optimize the daily logistics of fleet operations to help maximize resource utilization and vehicle efficiency. At WM Logistics We Put the GIS in Logistics * Globally number one in Waste Management Industry * Total revenue of 14 Billion Dollars * 200 year old company * Recession Free Industry * Offshore Captive development Center