Quality Analyst, Prime Video Trust & Safety
Quality Analyst, Prime Video Trust & Safety
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
Our overall mission is simple: To be Earths most customercentric company. We want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will deliver world class AI generated experiences to our customers.
Prime Video is looking for a Quality Analyst II who will have responsibility to assess the output produced by content moderators and machine learning models assessing the quality and providing vital insights to program operations and science teams to improve moderator and machine learning models quality.
The role will require you to be a leader who prioritizes supporting the organization and ensuring defects do not persist. Your role will be to help set and oversee the quality standards of the data the team produces. You will define metrics identify external signals and build processes to reduce risk across the programs you support. You will consolidate large data sets into simplified insights that drive business growth and reduce risk.
You will also be responsible for producing reports that show the quality assessments completed by the quality team as well as conducting data analysis to identify key drivers and insights that may be reducing the effectiveness of the models outputs. You will produce reports and evidence backed by data and present these findings to science engineering and program teams.
Key job responsibilities
Leadership
Knows and communicates Amazons mission vision and strategy
Interfacing with diverse stakeholders such as Program leadership Operations leads Technology teams Business
Ability to confidently facilitate team discussions and communicate business messages
Can adapt well to changing circumstances direction and strategy
Demonstrates the ability to give overall direction performance coordination and evaluation
Strong interpersonal and communication skills good listener and comfortable interacting with up to Director level
Ability to organize prioritize and schedule work assignments
Experience managing core business KPIs
Operational Delivery
Understands operational principles of service delivery and uses data to support continuous improvement
Gathering requirements and delivering complete data solutions to drive insights and flag risks to Quality Program and Operations
Leading complex analytical deep dives to identify potential process gaps
Building metrics to analyze key inputs for risk detection and defect reduction
Recognizing and adopting best practices in reporting and analysis: data integrity test design analysis validation and documentation
Continuous Improvement
Uses data to identify areas of ongoing improvement in how content compliance and risk is managed
Feedback Loop: Continuously communicate with the model development team to provide insights and observations regarding content moderation challenges and potential improvements for the ML models performance
Data Integrity: Ensure the accuracy and integrity of the audited data by performing regular quality checks identifying and addressing inconsistencies and maintaining a high standard of data cleanliness
Adaptation: Keep uptodate with the latest content policy trends customer expectations language requirements to adapt to audit strategies and guidelines accordingly
A day in the life
This is an individual contributor (IC) role focused on quality assessments and data insights for the program operations and quality teams to action and drive improvement.
You will provide reports that include the outcome and quality assessment of the audit and present findings trends and insights to business and science teams to improve the models training.
1 years of tax finance or a related analytical field experience
1 years of business or financial analysis experience
Experience with Excel
Experience with SQL
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Bachelors degree or equivalent
5 years of Excel expertise (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
Demonstrated ability to collaborate with technical and nontechnical crossfunctional partners
Ability to influence senior leaders and stakeholders
Prior experience in a risk organization
Prior trust & safety risk detection
Clear and effective verbal and written communication skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Prime Video is looking for a Quality Analyst II who will have responsibility to assess the output produced by content moderators and machine learning models assessing the quality and providing vital insights to program operations and science teams to improve moderator and machine learning models quality.
The role will require you to be a leader who prioritizes supporting the organization and ensuring defects do not persist. Your role will be to help set and oversee the quality standards of the data the team produces. You will define metrics identify external signals and build processes to reduce risk across the programs you support. You will consolidate large data sets into simplified insights that drive business growth and reduce risk.
You will also be responsible for producing reports that show the quality assessments completed by the quality team as well as conducting data analysis to identify key drivers and insights that may be reducing the effectiveness of the models outputs. You will produce reports and evidence backed by data and present these findings to science engineering and program teams.
Key job responsibilities
Leadership
Knows and communicates Amazons mission vision and strategy
Interfacing with diverse stakeholders such as Program leadership Operations leads Technology teams Business
Ability to confidently facilitate team discussions and communicate business messages
Can adapt well to changing circumstances direction and strategy
Demonstrates the ability to give overall direction performance coordination and evaluation
Strong interpersonal and communication skills good listener and comfortable interacting with up to Director level
Ability to organize prioritize and schedule work assignments
Experience managing core business KPIs
Operational Delivery
Understands operational principles of service delivery and uses data to support continuous improvement
Gathering requirements and delivering complete data solutions to drive insights and flag risks to Quality Program and Operations
Leading complex analytical deep dives to identify potential process gaps
Building metrics to analyze key inputs for risk detection and defect reduction
Recognizing and adopting best practices in reporting and analysis: data integrity test design analysis validation and documentation
Continuous Improvement
Uses data to identify areas of ongoing improvement in how content compliance and risk is managed
Feedback Loop: Continuously communicate with the model development team to provide insights and observations regarding content moderation challenges and potential improvements for the ML models performance
Data Integrity: Ensure the accuracy and integrity of the audited data by performing regular quality checks identifying and addressing inconsistencies and maintaining a high standard of data cleanliness
Adaptation: Keep uptodate with the latest content policy trends customer expectations language requirements to adapt to audit strategies and guidelines accordingly
A day in the life
This is an individual contributor (IC) role focused on quality assessments and data insights for the program operations and quality teams to action and drive improvement.
You will provide reports that include the outcome and quality assessment of the audit and present findings trends and insights to business and science teams to improve the models training.
1 years of tax finance or a related analytical field experience
1 years of business or financial analysis experience
Experience with Excel
Experience with SQL
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Bachelors degree or equivalent
5 years of Excel expertise (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
Demonstrated ability to collaborate with technical and nontechnical crossfunctional partners
Ability to influence senior leaders and stakeholders
Prior experience in a risk organization
Prior trust & safety risk detection
Clear and effective verbal and written communication skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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