Manager, CVF Servicing & Fleet Management
Manager, CVF Servicing & Fleet Management
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Job Description
What You Will Bring
Minimum 57 years progressive commercial financing operations experience including Commercial Vehicle and Equipment Financing.
Minimum 2 years supervisory experience.
Truck and trailer financing background a plus.
Daybreak and/or ALFA knowledge a plus.
Bachelors degree required.
Thorough knowledge of compliance laws related to commercial vehicle and equipment lending contracting funding servicing collections and remarketing.
Thorough knowledge with commercial fleet servicing.
Knowledge of commercial vehicle and equipment financing ecosystem including titling UCC repossession telematics etc.
Selfstarter with excellent time management skills ability to manage multiple tasks effectively Strong communication skills verbal and written.
Relationship building skills with both internal and external customers.
Ability to lead motivate and develop direct reports.
Intermediate to advanced user experience with Excel Word and Outlook.
Work Environment
Employees in this class are subject to extended periods of sitting standing and walking vision to monitor and moderate noise levels. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at .
Who We Are
Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a valuesdriven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay as an employee of HCA you are eligible for the following benefits:
Medical Dental and Vision plans that include nocost and lowcost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Manager CVF Servicing and Fleet Management is responsible for leading and championing the Mobility portfolio (commercial vehicles class8 trucks trailers fueling and charging equipment robotics and other Hyundai Motor Group products) for servicing collections and remarketing teams responsible for the Commercial Vehicle and Equipment Financing (Mobility) customers and assets. This role will lead the FaaS (Fleet as a Service) program development and execution. In addition this role will support the growth in HCAs portfolio of Mobility customers by overseeing existing system enhancements process improvements and leading the servicing collections and remarketing aspect of the new Mobility system implementation.
What You Will Do
1. Mobility Portfolio Oversight
Lead development and expansion of servicing collections and remarketing for Commercial vehicle and Equipment Financing and FleetasaService.
Champion Operations teams to maintain positive customer relationships and portfolio rapid growth.
Provide accurate reporting on the KPIs and teams performance.
2. System and Process Enhancements
Lead the Mobility system implementation for servicing collections and remarketing business.
Enhance existing systems and processes to meet and support the Commercial Vehicle and Equipment Financing customers including
o consolidated billing o payment posting o incoming/outbound calls
o customer due date changes
o online billing
o repo and charge off accounts
o skip tracing on delinquent accounts
o extension agreements
o titling and remarketing activities
3. Lead mentor and develop team members by providing direction performance feedback and support to ensure effective collaboration professional growth and achievement of organizational and personal goals.
Required Experience:
Manager
Employment Type
Full-Time
