Director, Membership Sales
Director, Membership Sales
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$ 80000 - 100000
1 Vacancy
Job Description
Job Details
Description
Chicago Fire Football Club is a Major League Soccer team that was founded in 1997. Under new ownership the Club recently returned to Chicagos iconic Soldier Field opened a new 50000square foot office in the heart of the city and unveiled a premium stateoftheart Performance Center in January 2025. With tremendous growth and expansion the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years.
At Chicago Fire Football Club were on a mission to entertain serve and unite Chicago by delivering excellence on and off the pitch to ensure a worldclass experience. As a club we let our values guide everything we do: we uphold uncompromising integrity show respect for all at all times never settle for less constantly innovate and hold ourselves relentlessly accountable.
Position Overview:
Chicago Fire Football Club is seeking a dedicated Director of Membership Sales to play a starring role in growing the clubs new business efforts! This role will be integral to shaping our sales strategy at Solider Field and any future home of the Fire. The ideal candidate will bring leadership experience innovative thinking and expertise in driving sales and culture. The Director will execute complex sales campaigns attend appointments close deals run dynamic training sessions and create a bestinclass culture centered around results and personal & professional improvement. This role will report to the Vice President Ticket Sales & Service.
Job Responsibilities:
- Lead the sales strategy and execution for membership and partial plan sales
- Recruit hire manage and develop a bestinclass new business team
- Develop lead and inspire a culture of results personal & professional growth and collaboration
- Lead the planning and implementation of all outbound sales efforts including lead scoring & assignment product launches campaign design & management and sales events for all premium leased products
- Collaborate crossfunctionally with operations and marketing to optimize membership experience both on and off the pitch
- Create and implement sales campaigns targeting different audiences
- Drive performance with a focus on achieving longterm membership sales
- Develop the membership sales journey appointment process and closing strategy
- Work closely with the Manager of Inside Sales to continue developing the current sales teams
- Collaborate with the CRM team to maintain accurate customer and prospective customer records in our database and distribute leads in an efficient and strategic manner
- Manage the department budget ensure effective allocation of resources
- Provide consistent reporting information by maintaining accurate daily weekly and overall updates of sales outbound metrics and event recaps
- Represent the Chicago Fire FC at all home matches and various events to support ticket sales and premium efforts
- Completion of other duties as assigned with a teamplayer mindset
Qualifications
Required Qualifications:
- 5 years of experience in ticket sales with a proven track record in leading high performing team and successful sales campaigns
- 2 years of experience in people management with a history of developing talent into senior level sales and leadership positions
- History of top Premium/B2B revenue production for a sports and/or entertainment organization
- Strong leadership experience in directing and motivating a team particularly in a high growth or transformative environment
- Must be able to work collaboratively across all departments and have a teamfirst mentality
- Demonstrates the ability to develop and execute a comprehensive sales strategy that drives revenue and customer engagement
- Proven success of fostering strong relationships with key stakeholders including corporate partnerships sponsors and the community
- Strong oral and written communications skills. This includes speaking clearly and persuasively in positive or negative situations listening possessing excellent group presentation skills and being willing to participate in meetings actively
- Skilled in setting and running sales meetings with ability to effectively pitch and present premium and ticketing products
- Deep knowledge of the corporate sector and demonstrated ability to build meaningful relationships with key stakeholders in the market
- Expertise in CRM Systems and ticketing systems; ability to analyze and act on sales data effectively
- Ability to manage multiple highpriority projects simultaneously with strong organization and time management skills and attention to detail
- Demonstrates flexibility and creative problemsolving skills
- Ability to work nontraditional hours in nontraditional settings. This includes all home games (or other work events) that fall on nights weekends and holidays
Preferred Qualifications:
- Bachelors degree in business Sports Management or a related field
- Experience using Archtics and Salesforce
- Experience with the opening of a new stadium or arena including developing and executing earlystage sales strategies
Compensation:
- This role offers a salary range of $80000.00 $100000.00
- Final salary is determined by carefully considering the applicants background experience and qualifications. Base pay may vary significantly based on geographic location jobspecific knowledge skills and overall experience. This role is classified as Fulltime exempt
- This role is bonus eligible based on clubwide goals
- Additional benefits & perks: note:
- Chicago Fire FC is committed to fostering cultivating and preserving a culture of diversity equity accessibility and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore wed like to welcome all diverse candidates to apply to opportunities within our Club.
- CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race color religion sex (including pregnancy) national origin ancestry ethnicity citizenship age veteran or military status disability sexual orientation sexual orientation or expression marital status or any other characteristic protected by law. This policy governs all aspects of employment including hiring promotion compensation discipline termination and access to benefits and training.
- If because of a medical condition or disability you need a reasonable accommodation for any part of the application process please contact the People and Culture Department at to let us know the nature of your request and your contact information.
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Required Experience:
Director
Employment Type
Full-Time
