Remote - German Customer Support
Remote - German Customer Support
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Job Description
Customer Service Agent German Support
Are you passionate about helping people and solving problems Do you speak German fluently and have a good command of English Join a global customer experience leader and represent a wellknown brand by providing outstanding support to its users.
Job Overview
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Role: Customer Service Agent
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Languages: German (C2/native) & English (B2 minimum)
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Contract: Fulltime
Responsibilities
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Provide highquality customer support via phone email and chat
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Handle inquiries troubleshoot issues and ensure customer satisfaction
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Manage daily interactions in a professional and empathetic manner
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Accurately log all interactions in the system and escalate complex cases when necessary
Requirements
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Fluency in German (C2/native level)
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Good command of English (minimum B2 level)
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High school diploma or above
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Previous experience in customer service retail travel or hospitality is a plus
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Strong communication and problemsolving skills
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Comfortable working with technology and learning new systems
Employment Type
Full Time
