Resort Manager
Resort Manager
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Start Your Journey With Us
WESTIN
At Westin everything we do is designed to help our guests be at their best and they appreciate our supportive attitude anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand If youre someone who has is positive adaptable and intuitive with a genuine interest in the wellbeing of others around you we invite you to discover how you can thrive at Westin.
The Impact Youll Make:
An Executive Committee leadership role that will lead and collaboratively work alongside department leaders to operate and oversee The Westins daytoday operation. This individual will be responsible for working within and maintaining budget ensuring adherence to brand standards while ensuring owner and guest satisfaction. This individual will help grow our culture through our guiding principles and taking genuine care and interest in our associates well being. This opportunity has great future growth potential within Aimbridge/Evolution Hospitality.
What we are looking for:
A warm peopleoriented demeanor
A teamfirst attitude
Inspired to help and interact with others
Position Requirements:
Manage the daytoday operation of the hotel
Facilitate Brand and Service Excellence (BASE) courses for new and existing associates.
Build strong relationships with hotel owners associates & guests
Develop shortterm and longterm strategies to ensure financial and operational success according to company objectives
Active participant in the preparation of the annual hotel budget
Monitor performance of hotel through review of processes analysis of financial reports guest satisfaction & GXP dashboards and pivot strategies where needed
Maintain and ensure Westin brand and service quality standards are met
A champion of hotel culture; is approachable leads by example contributes regularly to the engagement motivation and success of all managers and associates
Possesses a high level of selfawareness honesty and integrity
Ensures a strong collaborative interdepartmental relation across all teams (Sales Events Banquets Front Office Culinary Finance Housekeeping Engineering Restaurants Loss Prevention)
Is creative a critical thinker challenges status quo and is open to new ideas processes to drive guest satisfaction & company objectives
Coordinates and facilitates regular department leader meetings
Conducts annual review and quarterly dialogues with direct reports
Evaluates and monitors all training of associates in safe work practices according to British Columbia safety standards and WorkSafe BC
All other duties as assigned
General Requirements:
Diploma or certificate in Hotel/Hospitality Management or the equivalent is preferred
Must be able to sit at a desk for up to 8 hours per day
Ability to provide a satisfactory criminal record check
Skills & Experience:
Previous Marriott experience a bonus not required
Demonstrates Selfawareness in all aspects of leadership
Maintain and develop strong relations with customers owners guests and associates
Strong organizational planning and execution skills
Previous experience in a similar role similar size/type of property
Effective communication skills both verbal and written
Passion for leading a Team and is collaborative
The Wellness You Deserve:
Well support you in and out of the workplace by offering:
Teamspirited coworkers & encouraging management
Learning and development opportunities
Reward and Recognition Programs
Enjoy Discounted Hotel stays with Marriott Explore Program
Extended Health Benefits
Complimentary Staff Meal
Health & Safety:
Health & Safety is at our core! As your employer of choice we are also pleased to offer:
Safety orientations to ensure you feel safe at work
Proud to be COR certified an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
Monthly Joint Occupational Health and Safety Committee meetings
The salary range for this position is $150000.00 to $180000.00 annually.
This company is an equal opportunity employer.
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Required Experience:
Manager
Employment Type
Full-Time
