IT Specialist
IT Specialist
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Job Description
About TEGNA
TEGNA Inc. (NYSE: TGNA) serves local communities across the U.S. through trustworthy journalism engaging content and tools that help people navigate their daily lives. Through customized marketing solutions we help businesses grow and thrive. With 64 television stations in 51 U.S. markets TEGNA reaches approximately 100 million people every month across the web mobile apps streaming and linear television. For more information .
TEGNA KHOUTV seeks an IT Specialist. The position is responsible for the integration maintenance operation and support of broadcast and business information technology systems and reports to the Supervisor of Technology & Operations. The position will support broadcastcentric software and hardware as well as traditional desktop and file and print services.
Responsibilities:
Support daytoday operations of broadcast information technology systems software and equipment. Maintain upgrade and support broadcast technology.
Troubleshoot and repair computer hardware software and peripherals including servers storage PCs and PC applications LAN cabling system security and virus protection.
Manage the help desk including reviewing prioritizing assigning and scheduling tickets.
Assist in developing work plans and procedures to ensure projects are completed in a timely and efficient manner.
Configure ports and perform upgrades on core switches.
Oversee and maintain Windows Operating Systems Active Directory Group Policy Bomgar and Service Now Ticketing in a complex LAN and WAN computing environment. Other systems include but are not limited to RingCentral Nutanix ENPS WO Traffic Bitcentral and Cisco switches.
Support network security access rights naming standards scripts and software upgrades.
Create and maintain wiring documentation and system configuration documentation including inventory of all computer equipment and network software versions.
Maintain knowledge and stay current on technological advances including computer software and hardware media and entertainment technologies and workstation products.
Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the operation.
Responsible for IT security compliance including but not limited to disaster contingency patching management for software and operating system updates and IT equipment inventory administration.
Work closely with the Technology and Operations Sales and News departments and with corporate IT support.
Effectively and clearly communicate the status of problems provide updates to progress on projects and offer solutions to technical issues.
Liaise with third party vendors (e.g. equipment vendors and software providers) during issue resolution and new platform evaluations
Be available to work various hours and days including weekends overnights and holidays.
Requirements:
Computer Science or IT related degree or equivalent education and experience
Minimum of 3 years experience in IT support or broadcast engineering.
Certification in relevant IT or broadcast systems (e.g. CompTIA Cisco or similar) is a plus.
Solid understanding of current computer hardware network technologies and Microsofts Active Directory environment
Great customer service and organization skills.
Good interpersonal skills with the ability to communicate effectively with nontechnical end users.
Have the ability to lift up to 50 lbs. climb ladders and work on elevated surfaces pull and install wiring use hand and power tools work on small components and perform other physical tasks.
Travel: Rarely: less than 10%
Work Environment Set: Office: normally performed in a typical interior/office environment
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and parttime employees through Blue Cross Blue Shield of Texas as well as access to dental and eye care coverage; fertility surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full parttime and temporary employees the opportunity to contribute 1% 80% of their pay on a pretax basis to TEGNAs 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans ALL employees and their eligible family members receive nine free virtual doctors appointments with a physician through Teladoc and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We areproud to be an equal opportunity employer hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race color religion national origin sex gender age marital status personal appearance sexual orientation gender identity or expression family responsibilities disability medical condition enrollment in college or vocational school political affiliation military or veteran status citizenship status genetic information or any other basis protected by federal state or local law. TEGNA will reasonably accommodate qualified individuals with disabilitiesin accordance with applicable law. If you are in need of an accommodation in order to submit your application please email
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments ask for financial account information or sensitive information such as social security numbers.
Required Experience:
Unclear Seniority
Employment Type
Full Time
