Body Shop Customer Service Coordinator
Body Shop Customer Service Coordinator
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
Are you the type of person who enjoys providing a highlevel of customer service Then Spitzer GM of DuBois wants YOU as we continue to build a team of dedicated professionals striving to learn grow and achieve more! As a Body Shop Customer Service Coordinator you will have the following tasks.
While you take care of our customers we will take care of you!
FULLTIME BENEFITS:
- Medical/Dental/Vision
- Generous Paid Time Off
- 401K with a 5% Employer Match
- Flexible Work Schedule
- Paid Uniforms and Name Badges
- Voluntary Benefits such as Life Insurance and ST/LT Disability
- Company Paid Life Insurance
- HSA with Employer Contribution
- Employee Assistance Program
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Answer phones using polite and proper etiquette.
- Update customers via phone and electronically with CCC Update Plus.
- Open Repair Orders in CDK.
- Work with Production Manager and parts dept. to close Repair Orders in a timely manner.
- Ensure work files are complete to contain warranties procedures and authorizations.
- Work with estimator to schedule customers and confirm any additional repairs requested.
- Coordinate sublet work with vendors as necessary.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Ensure Repair plan in CCC is updated as needed.
- Maintain good housekeeping in your work area.
- May be required to take photos and assist with customer/vehicle check in.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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