Channel Account Manager I (MSP)

Summary

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Achieve monthly and annual revenue and KPIs targets. Analyze MSP market identify MSP/MSSP Partner targets Existing partner growth opportunities.
• Perform profiling of partners identify opportunity for growth and risk of potential churn
• Communicate with partners to share product/service offerings and gather product requirements
• Proactively manage assigned MSP/MSSP accounts
• Partner business planning and development; creating a Business Plan with strategic Partners including metrics and goals.
• Update and track pipeline activities for partners in ESET CRM.
• Responsible for understanding managing and developing complex partners and difficultto close sales building trusted relationships with partner reps owners and stakeholders; includes creative problemsolving and conflict resolution.
• Serves as a liaison to partners with regards to any salesrelated issues; spearheads coordinates and facilitates appropriate resources for best solutions.
• Recruit train and manage MSPs/MSSPs to sell ESETs product portfolio within the assigned territory; facilitate access to applicable resources and tools.
• Delivers partner recruitment presentations to pitch Partner Program and create joint value
  proposition between ESET and partners
• Contacts and visits prospective MSP/MSSP customers to determine technology needs & ESET product fits; can be with Partner reps or direct prospecting
• Conduct joint onsite enduser sales calls with partner to ensure timely closure of business.
• Work with partner marketing to develop partner marketing programs for ESET partners; outline of programs to match and be part of the Business Plan
• Work in tandem with the territorys inside and technical teams to build & close your pipeline.
• Conduct Quarterly Business Reviews (QBRs) with select Partners; include updates to Business Plan review yeartodate revenue results and more.
• Attend MSP/MSSP Industry leadgenerating partnerdriven or ESET Corporate marketing events as needed/requested.
• Remain knowledgeable and current of companys products/services to facilitate sales efforts
• Other duties as assigned by management.

REQUIREMENTS
Education:
Degree or equivalent is desirable preferably in IT or cyber related subject

Be available for 2030% travel

Proficient in Salesforce CRM

Experience:

5 years selling to businesses

57 years of channel management experience

Knowledge:
Advanced understanding of the basics of business development with the ability to implement gotomarket strategies with third parties.

Excellent presentation written and verbal communications kills.

Ability to proactively generate leads nurture and develop opportunities and deals work under a quota and effectively maintain/expand business relationships through email phone and facetoface contact.

Advanced indirect revenue and lead generation knowledge including knowledge of all facets of the sales process and experience forming successful relationships.

Ability to make appropriate decisions balancing and weighing the relative costs and benefits of potential actions to the company the partner and the customer.

Ability to close business while achieving a high level of customer and partner satisfaction.

Extensive Channel Management Training and Channel Development Experience.

Proficiency in Microsoft Office products (Word Excel PowerPoint)

Salary Range: $80000$90000 plus variable compensation
Language:
English B2

Communication:
N/A

Managerial skills:
N/A

Personal characteristics:
Good selfmanagement time management and organizational skills

Benefits

Health & wellbeing

• Cigna Medical Plan
• Cigna Dental Plan
• EyeMed Vision Plan
• Reliance Standard Life Insurance
• Reliance Standard Long Term Disability Plan
• HealthJoy Employee Assistance Program
• Cigna Supplemental Insurance
• Lifestyle Spending Account
• BiWeekly Mediation Series
• Onsite Gym and shower facilities

Family

• Volunteer Day off
• Paid Time off
• Tuition Reimbursement
• Birthing Parent Match
• Pet Insurance

Office

• Recreational Zone
• Coffee & Snacks
• Parking Benefit

Other

• Benefit Hub Discounts on travel cars electronics etc
• 401(k) retirement savings
• ESETs Charitable Contributions Program
• Referral Program

Primary location

Additional locations

Time type