Human Services Associate - Administrative
Human Services Associate - Administrative
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Job Description
HUMAN SERVICES ASSOCIATE FINANCE
JOB OPEN DATE: 05/09/2025
JOB CLOSE DATE: 05/25/2025
SALARY:
Departmental Hiring Range $35774 $45755
Position Salary Range $35774 $56272
JOB DESCRIPTION:
Under general supervision performs clerical and clericaladministrative duties to provide a variety of services while working in one or more program areas in support of agency clients. Employees work in service and administrative program areas performing abroad variety of office and program support responsibilities that require applying office and administrative practices policies and procedures to perform specific office support activities. Employee will be front facing to clients and will administer EBT education cards and receive requests.
Knowledge of principles and processes for providing customer and personal services (including customer needs assessment meeting of quality standards for services and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words rules of composition and grammar; and administrative and clerical procedures and systems such as word processing spreadsheets managing files and records and other office procedures and terminology.
Answers phones and routes calls to appropriate staff; Greets visitors routes individuals to appropriate staff; Sorts and files alphabetically numerically or by other established method; Maintains and purges files and other records; Copies and distributes documents; Opens sorts datestamps and distributes mail; Types correspondence memos reports and or forms from written source documents; Uses computers and office equipment in performance of typical duties.
Working knowledge of: human behavior and performance; individual differences in ability personality and interests; learning and motivation; mathematics and research methods; and available community resources.
Demonstrated ability to: work with clients coworkers professionals and the public; read and comprehend simple documents; write simple correspondence; follow written and oral instructions; perform basic mathematics; work with clients professionals coworkers and the public; plan organize and prioritize daily tasks; use correct spelling and basic grammar; and display common courtesy and be a team player.
Requires a valid drivers license.
PREFERRED QUALIFICATIONS:
Graduation from high school including or supplemented by course work in secretarial sciences or business practices and at least minimal direct customer contact experience in a local VA government DSS related inquiry systems or any equivalent combination of training and experience which provides the required knowledge skills and abilities.
Prefer Minimal level of experience in a local VA DSS with VaCMS and/or CommonHelp within the last 2 years.
SPECIAL REQUIREMENTS:
Applicants may be subject to a Criminal History Background search Central Registry search DMV/driving record check and/or preemployment drug screen. The investigation may include: fingerprint checks (State Police FBI) local agency checks employment verification and references verification of education (relevant to employment) credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Suffolk Department of Social Services
135 Hall Avenue Suite B
Suffolk VA 23434
Required Experience:
IC
Employment Type
Full-Time
