Health Wellness Coach Bilingual 100% Remote
Health Wellness Coach Bilingual 100% Remote
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Job Description
Fully remote/virtual Health Coach role
Who We Are:
Vori Health is an awardwinning nationwide virtualfirst musculoskeletal medical practice focused on evidencebased care that treats the whole person. Using a unique care model to help patients find the best path forward Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician a health coach navigator and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
A critical part of our work involves the human element of our approach. The Health Coach plays a vital role in working with our members to empower them to take ownership of their health by finding their internal motivation implementing problem solving strategies and achieving their wellness goals. Our health coaches also play an integral part in ensuring that we continually iterate to improve our product and overall user experience.
Our Health Coaches are our patients greatest advocates on their wellness journey by supporting them through their personalized care plan here at Vori Health. This is done through the implementation of modern behavioral change research and strategies to deliver sustainable lifechanging health outcomes. Vori Health coaches exude confidence in working with interdisciplinary care teams in designing optimal patientcentered care consistent with Vori Healths standards. This role reports to the Director Health Coaching and is a 100% remote role with flexible schedule options. To provide the best patient experience we are looking for a bilingual Health Coach to add to the team.
What You will Do:
Essential Functions:
Consistent use of Vori Healths behavior change solutions
Implement coaching techniques to improve patient outcomes
Provide video consultations and messaging with patients of Vori Health to improve their wellness goals
Design and support patient care plans through the utilization of motivational interviewing SMART goals coaching best practice and behavior change techniques
Proven aptitude for managing an ample patient caseload
Document interactions and interventions as directed by Vori health technology tools
Effectively collaborate and relationship building with Vori Healths talented crossfunctional teams
Engaging on a regular cadence in a professional and collegial way with physicians physical therapists advanced practice providers dieticians and others
Troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted
Utilize critical thinking to discern and refine the correct provider for patient needs stratifying the urgency of the referral amongst clinical team members as needed
Assist in the development of technology and service innovations to ensure a closed loop system of communication and coordination with our Vori Health providers and network specialists.
Provide feedback to colleagues regarding individual and team performance; be receptive to feedback on your performance
Communicate and collaborate with external Clinicians as appropriate
Maintain professional and technical knowledge through attending educational workshops reviewing professional publications etc.
Meet company and quality standards as defined by Vori Health
Supervisory Responsibilities:
- N/A
Perform other projects and duties as assigned
Who You Are:
- Required:
- NBHWC Board Certified Health and Wellness Coach
- Bilingual Spanish speaking
- Proficiency with computers virtual care database management and data tracking
- Knowledge of Motivational Interviewing establishing SMART goals with patients awareness of behavioral stages of change
- 2 years experienced health coach and/or wellness educator conducting individual health consults or group workshops
- Demonstrated competence and passion for digital care delivery or telehealth: Comfort evaluating and treating patients remotely utilizing a variety of digital tools to manage care
- Outstandingwritten and spokencommunication skills across various channels and groupsand managing teamconflict
- Proven record of matching patient needs to treatment plans and proven record of implementing these plans safely and effectively
- Strong sense of empathy a compassionate outlook and the ability to motivate patients into pushing their limits in a responsible safe way
- Proficient with Microsoft Office Suite or related software
- Reliable high speed internet connection
- Dedicated home office space private and free from distractions and noise.
- Comfortworking withina startup environmentof rapid pace and constantchange.
- Excellent time management skills with a proven ability to meet deadlines
Nicetohaves:
- Experience in working toward specific outcomes in patient achievement in the context of delivering interventions and within an integrated team
- Understanding behavioral interventions and approaches to behavior change
- Strong communication proactive growth mindset and collaborative working style
- Proven record of accomplishment in creating exceptional experiences with patients
- University degree in health science or social science discipline
- Ability to troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted
- Willingness to go the distance to provide support to our patients and fellow clinical care team
- Ability to work in multiple technology platforms simultaneously using professional and clinical judgment and critical thinking in accessing and documenting information that pertains to each patients referral process
- Ability to maintain attention to detail while also seeing the bigpicture
- Excellent interpersonal organizational and problemsolving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Critical thinking skills flexibility and the ability to design innovative solutions in a fastpaced environment
- Graceful at managing expectations while pushing for continuousimprovement
- Experience and comfort working closely with clinical teams to accomplish shared goals and drive positivecollaboration
- Commitment to be a member of a learning organization open to development and continuous feedback
Work authorization/security clearance requirements:
Authorized or able to provide required documents to work in United States or Canada.
Physical Requirements/Work Environment:
Remote work environment.
While performing the duties of this job the employee may be regularly required to stand sit talk hear reach stoop kneel and use hands and fingers to operate a computer telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Company Benefits
At Vori Health we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall wellbeing growth and worklife balance:
- Competitive Salary: We offer competitive pay based on experience skillset and the value you bring to the team.
- Equity Options: As part of our commitment to longterm success we offer equity options giving you the opportunity to share in the growth of the company.
- Health & Wellness: Our health benefits include medical dental and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
- Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
- Paid Time Off (PTO): Enjoy generous paid time off including vacation days holidays and sick leave to recharge and maintain a healthy worklife balance.
- Fully Remote Work: Work from your home or private office location! We offer a flexible fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
- Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education.
- Parental Leave: We offer paid parental leave to support team members through important life moments whether youre welcoming a child or expanding your family.
- Employee Assistance Program (EAP): Access confidential counseling and support for personal or workrelated challenges to maintain your wellbeing along with additional employee assistance programs.
Were committed to creating a workplace where you can grow succeed and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!
EEO Statement:
Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports inspires and respects all individuals without discrimination on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military service status citizenship or other protected characteristics.
Employment Type
Full-Time
