Wellbeing Coach - Latvia or Germany

David Kennedy Recruitment is excited to support a global BPO leader in their search for a dedicated Wellbeing Coach to join their expanding teams in Riga Latvia. This organization is known for combining human-centred support with innovative technology to deliver meaningful customer engagement. As part of this mission the Wellbeing Coach will play a key role in supporting employee mental health resilience and overall wellbeing.

Job Title: Wellbeing Coach
Locations: Riga Latvia
Work Setting: 100% On-site
Job Type: Full-time permanent employment

Role Overview

You will guide empower and inspire team members to enhance their emotional resilience personal development and workplace satisfaction. This role blends coaching program facilitation and proactive support to nurture a positive high-performance work culture.

Main Responsibilities

• Deliver tools and techniques to help staff strengthen emotional intelligence and manage stress effectively

• Facilitate and take part in wellbeing components of new hire onboarding and ongoing employee training

• Proactively approach team members to offer coaching sessions or encourage participation in group programs

• Design and lead educational workshops outreach initiatives and team-building sessions tailored to project and department goals

• Create actionable wellbeing strategies to support team engagement and satisfaction

• Oversee wellness-related projects assigned by the Wellbeing Team Manager

• Track and evaluate employee participation and progress maintaining relevant reports

• Model ethical behaviour professionalism and positive communication across the workplace

• Provide individual coaching sessions on a weekly basis for team members

• Organize and run monthly group wellbeing check-ins across the wider employee base

• Attend required internal training and remain up to date with company processes and safety guidelines

• Follow internal HR policies and workplace standards at all times

Your Profile

• Fluent English speaker (minimum C1 level in written and verbal communication)

• Ideally 3 years of experience in a role involving direct client user or patient support

• Hold a Psychology degree along with appropriate accreditation from relevant professional authorities

• Confident handling conflict resolution and managing high-stress or crisis scenarios

• Tech-savvy and comfortable using everyday office software tools

• Strong interpersonal abilities particularly in active listening and empathetic communication

• Discreet trustworthy and capable of maintaining strict confidentiality

• Comfortable working autonomously while actively contributing to a team dynamic

• Adaptable and resilient in fast-moving people-oriented environments

• Must be available to work fully on-site five days a week

Whats in It for You

• Work alongside renowned brands in a values-driven supportive atmosphere

• Competitive salary tailored to your skills and background

• Comprehensive private health insurance coverage

• Access to company-wide social impact initiatives and wellness campaigns

• Ongoing learning and career development opportunities

• Relocation support offered for non-local candidates

• Join a passionate people-first team committed to employee wellbeing

For more details or to express your interest please contact