Assistant Executive Housekeeper Grosvenor Square

LONDON MARRIOTT HOTEL GROSVENOR SQUARE PROUDLY MARRIOTT UNIQUELY GROSVENOR SQUARE

Experience 5star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood minutes from Oxford Streets worldclass shopping Hyde Park and iconic landmarks our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill or sample modern fare at Lucky Cat by Gordon Ramsay an Asian Eating House and vibrant latenight lounge. Unwind with a craft cocktail after an exciting day in Mayfair London at our hotels 1920sinspired awardwinning speakeasy bar The Luggage Room. Discover 12109 square feet of hightech recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square cant wait to welcome you to are part of Marriott International the worlds leading award winning hospitality company with more than 7000 properties across 130 countries and territories your career journey with Marriott. Your 5star experience awaits.

We are now recruiting for a dynamic and passionateAssistant Executive Housekeeper to join our magnificent fivestar luxury hotel. Have fun working alongside an awardwinning team and enjoy a world where career progression opportunities and world class training is available to enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK

A pointsbased immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the homeOffice website for more details.

JOB SUMMARY

Entry level management position that focuses on supporting the daytoday activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

2year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date.

Oversees all lost and found procedures.

Obtains list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Works effectively with the Engineering department on guest room maintenance needs.

Understands and complies with loss prevention policies and procedures.

Ensures all employees have proper supplies equipment and uniforms.

Assists in supervising an effective inspection program for all guestrooms and public space.

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Sets a positive example for guest relations.

WHAT WE CAN OFFER YOU:

A unique opportunity to be part of an awardwinning international brand where we celebrate your unique talent. Being part of Marriott International the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

• Competitive Salary 31days holiday including bank holidays
• Accommodation Service Charge after successful completion of probationary period.
• Private Medical via AXA
• Discount in Gordon Ramsays Bar & Grill and The Lucky Cat
• Length of service rewardsand invitations to recognition events
• Monthly/yearly recognition schemes
• Extensive training both internally and externally
• Worldclass career opportunities internationally within Marriott hotels tailored to your specificneeds.
• Heavily discounted room rates for you & friends and family why not we are after all the largest hotel company in the world!
• Professional learning and development opportunities because a fulfilling career is so much more rewarding
• Complimentary meals on duty
• Complimentary dry cleaning we do like to make an impression!
• Complimentary use of Gym because your wellbeing is a priority for us!
• Annual parties Christmas lunches Summer BBQs and Easter celebrations
• Pension schemeto help you save for the future.
• Access to major high street discounts so you can treat your friends andfamily.

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