Sales Operations Executive

Why Choose TD SYNNEX:

As a Fortune 500 global corporation operating in over 100 countries TD SYNNEX values its diverse workforce of 24000 employees. As the biggest IT distributor in the world our mission is to provide topnotch technology solutions empowering businesses and individuals to navigate the digital world safely and efficiently.

About the role:

We are seeking a highly motivated and detailoriented Sales Operations Executive to join to join our Central Sales Operations team. In this critical role you will play a key part in ensuring smooth and efficient sales operations across multiple countries. This is a hybrid position offering flexibility and the opportunity to work both remotely and in the office.

Key Responsibilities:

• Order Management:

  • Process and review sales orders with precision ensuring compliance with pricing margins and internal policies.

  • Proactively manage order backlogs identifying and resolving delays or discrepancies.

• Partner Support:

  • Serve as the primary point of contact for partners addressing inquiries resolving issues and building strong relationships.

• Operational Excellence:

  • Collaborate closely with internal teams (e.g. sales finance logistics) to streamline order processing and delivery.

  • Maintain accurate partner data and generate key performance reports (e.g. backlog status SLAs material information).

• System Administration:

  • Manage new reseller onboarding

  • Receive and process reseller invoices ensuring timely and accurate payment processing.

  • Receive commission invoices from resellers.

• Continuous Improvement:

  • Adapt to evolving business needs support crossfunctional projects and contribute to process improvements.

Knowledge Skills & Experience:

• 12 years of experience in sales operations customer service or a related field.

• Strong proficiency in English (both written and oral).

• Excellent problemsolving and analytical skills with the ability to thrive under pressure.

• Exceptional organizational skills and meticulous attention to detail.

• Proficiency in Microsoft Office Suite; experience with SAP CRM systems and AFO

• A team player with a proactive positive attitude and a strong desire to learn.

Benefits:

• Competitive Compensation: Flexible compensation options (restaurant childcare transport).

• Excellent WorkLife Balance: Flexible working hours to suit your lifestyle.

• Comprehensive Benefits: Onsite canteen health insurance access to Wellhub gym platform.

• Growth Opportunities: Proven career paths in an international and dynamic environment.

• Global Impact: Collaborate with a diverse international team driving innovation in the IT sector.

#LIHYBRID

#LIFR1

Key Skills

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more ondemand courses.
• Elevate Your Personal WellBeing: Boost your financial physical and mental wellbeing through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peertopeer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new coworkers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peerled inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!