BDC Agent â Gary Crossley Ford
BDC Agent â Gary Crossley Ford
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
At Gary Crossley Ford we dont just sell vehicles we build lifelong relationships. As a premier Ford dealership serving the greater Kansas City area our mission is to exceed customer expectations in every interaction. Join our fastgrowing team and become part of a company that values integrity customer satisfaction and career development.
Position Summary
Were looking for a motivated customerfocused BDC Agent to join our highperforming Business Development Center team. As a BDC Agent youll be the first point of contact for online leads and phone inquiries responsible for driving appointments and helping customers take the next step toward vehicle ownership.
Responsibilities
Respond promptly to internet leads phone calls and chat inquiries
Schedule and confirm sales appointments for the showroom
Follow up with unsold leads using CRM tools
Maintain detailed and accurate records of all interactions
Work closely with the sales team to ensure smooth handoffs
Meet and exceed daily weekly and monthly performance goals
Qualifications
Excellent communication and interpersonal skills
Strong phone etiquette and writing abilities
Positive teamoriented attitude
Able to multitask and work in a fastpaced environment
Prior customer service call center or BDC experience is a plus
Automotive experience is helpful but not required we will train the right person!
What We Offer
Competitive pay structure (base monthly commissions)
Paid training and ongoing development
Full benefits package (Medical Dental Vision 401(k))
Employee discounts on vehicles and service
Opportunity for advancement in a growing dealership
Ready to Join Our Team
If youre passionate about customer service and looking for a role that offers both stability and growth potential we want to hear from you!
Apply today and start your career with Gary Crossley Ford!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
