Student Resource Center Secretary

FLSA Classification
Nonexempt

Safety Designation
Not Safety Sensitive

Reports to
Director of Student Resources

Deadline Date
May 18 2025

Contract Length
12 Months

Salary
$15.00 per hour

Hours
7:45am 4:15pm

Job Description
Summary/objective
The Student Resource Center secretary is responsible for greeting and directing students and other stakeholders both inperson and over the phone. The position also provides clerical support to other staff of the Student Resource Center.

Essential functions

• Greet public answer telephone and serve as secretary in the student resource center
• Provide information on GPTC courses and classes to prospective students
• Schedule appointments for prospective and current students with student resource center staff
• Input and scan information received on prospective students to include student records transcripts applications assessment scores etc. in student database
• Assist with clerical duties filing and typing as assigned
• Create submit and finalize all purchase orders with Administrators approval
• Serve as switchboard operator when necessary
• Create mail merge and send student letters and related documents
• Stock print edit and maintain all documents for student resource center and programs
• Assist all student resource center staff as necessary
• Assist with student withdrawals and other related tasks as assigned
• Assist with recruitment and retention activities as assigned

Competencies

• Customer Service: Be consistently courteous and helpful in all interactions work to resolve issues quickly even when it requires extra work and being positive and friendly even in difficult situations.
• Communication Skills: Be an effective communicator able to convey information clearly and concisely to students colleagues and others. Listen actively and respond appropriately to inquiries concerns and feedback. Be proficient in communicating both orally and in writing.
• Professionalism: Demonstrate professionalism in all aspects of work including preparation punctuality attendance and commitment to ongoing development. Work collaboratively with colleagues and other stakeholders.
• Computer Skills: Possess intermediate computer skills and be proficient in Microsoft Word Outlook and Excel.

Supervisory responsibilities
None

Work environment
The career advisor typically works in an office environment but the mission of the school may require work other settings. A standard workweek is required but this position may also require evening or weekend hours.

Physical demands
While performing the duties of this job the employee is frequently required to remain stationary move/position objects move about their office building and/or across campus respond to emergency situations and communicate with staff parents and students. Employee may be required to perform extensive work at a computer display terminal.

Travel required
Occasional travel within and outside of the Great Plains Technology Center district may be required for sponsorship of student activities professional development and participation in other Great Plains Technology Center activities.

Required education and experience

• High school diploma or GED
• Two years experience and/or education in the clerical field

NonDiscrimination Statement
Great Plains Technology Center does not and shall not discriminate on the basis of race color national origin age sex disability marital status or veteran status in any of its activities or operations. If you have any questions about equal opportunity please contact; Human Resources.