Senior Analyst, Business
Senior Analyst, Business
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$ 76000 - 104900
1 Vacancy
Job Description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are redefining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more likeminded people on our team.
What We Need
We are looking for a Senior Analyst Business to join Element Fleet Management. As the largest pureplay fleet manager in the world we provide unmatched products and services and solutions to our clients.
At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!
Are You:
Able to manage time focus on details and prioritize tasks to serve clients effectively
Do you possess demonstrated experience in delivering intricate information to senior leaders succinctly
As the Senior Analyst Business you will serve as a resource to the Acquisition team providing tools and needed process improvements to control costs increase efficiencies and deliver a superior client experience. Your role is essential to supporting performance metrics provided to senior leadership on the health and performance of the business.
A Day in the Life
Process Analysis & Optimization
Identify develop implement and measure process improvement initiatives
Harvest datadriven improvement Opportunities from Client Service Issues/Customer Complaints
A process Performance Metrics
Document develop & prioritize opportunities for action whilst coordination
Support Customer journey Mapping and feedback collection efforts
Develop methods of measuring effectiveness & adoption of new initiatives
Process knowledge of all working acquisition improvement projects & PEERs.
Stay current on latest technology/tools to support productivity and enhance solution development
Training and Development
Coordinate training & deployment plan for initiatives across Acquisition teams
Identify and Communicate documentation relevant for process to applicable stakeholders
Partner with Teams Managers to understand impact to processes at Associate level upon completion of initiatives
Develop updated SOPs and Policy Documents
Develop strategies for warehousing SOP and process specific documentation for ease of access & availability to all stakeholders
Partner with HR/Remote Learning/ L&D teams to implement employee focused solutions and ensure alignment with best practices
Requirements
Bachelors degree in Business or technical field preferred..
5 years experience in Project Management.
3 years experience in a customer service professional role
Automotive industry experience highly desired
MS Office proficient in the following
Excel ability to add data to cells use SUM function sort data
PowerPoint ability to create effective presentation
Strong relationship building facilitation and influencing skills
Excellent written and oral communication skills
Process documentation experience ( ie Visio Lucid Charts Work Flow Analysis)
The hiring base salary range for this position is $76000 $104900annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
Whats in it for You
A culture of innovation empowerment decisionmaking and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities including paid timeoff programs (vacation sick leave and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legallyprotected factors. Disabilityrelated accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call (800).
Required Experience:
Senior IC
Employment Type
Full-Time
