Youth Peer Support Worker, Virtual Care

What You Will Do

Reporting to the Clinical Coordinator Virtual Care the Youth Peer Support Worker works as part of an interprofessional team providing online peer support services to youth and young adults with mental health and substance use issues. Provides a range of nonclinical peerbased services including individual peer support facilitating peerbased recovery groups and conducting peer information sessions on topics such as consumerrun services recovery and wellness planning strategies for symptom management and community resources. Promotes empowerment selfdetermination and independence through peer mentorship emotional support and relationship/rapport building using recoveryoriented approaches. Supports and assists service users in exploration of skill building community integration and the development of natural supports in their community utilizing nonjudgmental strengthsbased conversations and personcentered goal setting.

What You Bring
Certificate in Community Social Service plus one years recent related experience working with youth and young adults with mental health and substance use issues or an equivalent combination of education training and experience.



Lived experience with mental illness and/or substance use and recovery recipient of mental health and substance use services plus completion of/eligible for completion of a recognized peer support training program.



Skills and Abilities

Demonstrated knowledge of youth mental health and substance use resources and youth community services.

Knowledge of harm reduction principles and activities.

Knowledge of the principles of recovery and willingness to share their own personal recovery journey.

Demonstrated skill in using computers including using technologybased solutions for service delivery documentation and viewing screening and assessment data.

Crisis intervention and conflict resolution skills.

Demonstrated ability to work with diverse populations and to recognize and respond appropriately to the needs of the peers and consumers.

Demonstrated ability to role model therapeutic relationships with marginalized populations and work from an antioppressive and trauma informed lens.

Ability to develop organize coordinate deliver and evaluate individual and group activities.

Ability to establish and maintain rapport with clients.

Ability to observe and recognize changes in clients.

Ability to communicate effectively both verbally and in writing.

Ability to work independently and in cooperation with others.

Ability to use effective interpersonal skills to establish/maintain effective working relationships with coworkers the public and other agencies.

Ability to organize and prioritize.

Ability to analyze and resolve problems.

Ability to operate related equipment.

Physical ability to carry out the duties of the position.

What We Offer

A competitive salary: The salary range for this position is $27.92 $29.60 per hour depending on experience.

Growth opportunities: We welcome individuals at all stages of their career offering opportunities for professional development and growth.

Stateoftheart facilities: The new St. Pauls Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada designed to appropriately address the future health needs of patients families and our communities. From hospital care to primary and community health solutions the new St. Pauls Hospital and health campus will continue to lead innovations in care research and teaching. The new St. Pauls Hospital is expected to open in 2027.

Inclusive culture: We respect the diversity dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Participates in the provision of services to youth and young adults using online methods related to the development and maintenance of life skills; establishes rapport based on respect and promotes selfcare; assists in the clients navigation of communitybased services and supports their continued progress. This includes brief support active listening clientcentred and strengthsbased approaches to client engagement.

Provides support in problemsolving goal setting decisionmaking and in enhancing service users selfadvocacy skills to effectively access communitybased supports and services.

Supports service users recovery through the use of motivational and supportive selfdisclosure including the sharing of personal recovery experiences and strategies for attaining and maintaining wellness.

In consultation and with direction from interdisciplinary team members arranges and carries out established group services/activities such as discussion forums wellness activities groups client information sessions and support groups. Provides assistance and support for participants through the recovery process.

Works with interprofessional team members to meet preestablished goals and objectives and facilitates recoverybased peer support activities.

In accordance with a clients cocreated care goals and the clients established care plan assists through supportive coaching with activities designed to meet the needs of clients including activities of daily living provides support with reducing clients distress improves/maintains functioning enables independence and active participation in planned activities.

Fosters the development of relationships based on respect with clients friends and allies by encouraging informed decisionmaking and helps to create a nonjudgmental environment by sharing experiences and insight. Encourages and supports clients to become active and involved in their own and their communitys health.

Within online interactions with service users observes and reports unsafe conditions and behavioural physical and/or cognitive changes to appropriate clinical personnel.

Supports the delivery of online peer support by reviewing collecting and compiling resources.

Provides input to the ongoing development of Foundry Virtual Clinic and documents/materials by contributing information and observations to the planning proposal development and delivery process while acting as a peerrepresentative and by sharing own consumer knowledge and lived experience of accessing services for mental illness/substance use.

Maintains awareness of current community resources including health care services; social financial recreational employment educational services and resources and other agencies. Utilizes this information to assist clients to access services and problem solve with the client as required.

Completes and maintains related records and documentation such as statistics progress reports activity plans and client activity profiles.

Participates in promoting Foundry Virtual Care peer support services by providing information to clients the public and healthcare professionals. Advocates for client and program goals.

Participates in team meetings case conferences and organizational initiatives as required; participates in clinical meetings to address individual service user goals and progress when indicated.

Participates in evaluation quality improvement and research activities as required.

Performs other related duties as required.

Who We Are:

Providence Health Care is one of the largest faithbased health care organizations in Canada. For the people at Providence living our Mission Vision and Values means providing British Columbians with compassionate socially just exceptional and innovative care every day.

From our humble roots 129 years ago Providence has grown into globally renowned research teaching and care organization. As individuals within a missiondriven organization we choose to be part of Providence Health Care because we value the organizations long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xmkwym (Musqueam) Skwxw7mesh (Squamish) and Sllwta/Selilwitulh (TsleilWaututh) Nations.