Principal Technical Program Manager
Principal Technical Program Manager
Posted on :
10-05-2025
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1 Vacancy
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Job Description
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
Amazon Web Services (AWS) is seeking a Principal Technical Program Manager (TPM) to join the region Services organization as a technical resource taking the lead on solving complex operational challenges in some of the most sensitive and mission critical clouds. You will be responsible for driving largescale global projects and initiatives leading crossfunctional teams focused on the delivery of new workflow features and tools that enhance productivity open capacity at a faster rate and secure devices to AWS standards.
We are looking for a passionate deeply technical and resultsoriented Principal (TPM) to define and drive Region Services initiatives. You will have a proven track record of planning and delivering complex programs with multiyear roadmap using Agile and incremental delivery methods
If you like to focus on customer experience think and act globally and want to contribute to the operational excellence of Amazon wed like to meet you. Your work will help to take AWS into the future; innovate cloud computing solutions and solve technical problems while fundamentally transforming the way we partner with customers to meet their key mission requirements and goals.
This position requires that the candidate selected hold or be able to attain an Australian Government Security Vetting Agency clearance job responsibilities
Gather business requirements document functional and design specifications define user acceptance criteria for testing software ensure systems capture applicable data to enable customers to measure how effective their processes are and leverage software on a regular basis.
Identify and assemble the appropriate resources for each project assign individual responsibilities and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
Contribute with crossfunctional business and technical skills assess and manage risks measure and report on progress anticipate and resolve bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs with the technical constraints.
You rely heavily on influence over authority to drive project deliverables.
You will manage repair requests in a highvolume environment as well as managing response to high severity events.
You will present to senior leadership on a regular basis demonstrating the ability to synthesize the problems and the solutions into a simple and consumable manner.
You be responsible for data collection analytics and dashboard creation as a way to help others recognize the best path to make the business better.
About the team
Our Region Services team redefines the way AWS designs builds and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size including startups enterprises and public sector organizations.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
10 years of technical product or program management experience
10 years of working directly with engineering teams experience
6 years of software development experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
8 years of handson work managing complex technology projects experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Web Services (AWS) is seeking a Principal Technical Program Manager (TPM) to join the region Services organization as a technical resource taking the lead on solving complex operational challenges in some of the most sensitive and mission critical clouds. You will be responsible for driving largescale global projects and initiatives leading crossfunctional teams focused on the delivery of new workflow features and tools that enhance productivity open capacity at a faster rate and secure devices to AWS standards.
We are looking for a passionate deeply technical and resultsoriented Principal (TPM) to define and drive Region Services initiatives. You will have a proven track record of planning and delivering complex programs with multiyear roadmap using Agile and incremental delivery methods
If you like to focus on customer experience think and act globally and want to contribute to the operational excellence of Amazon wed like to meet you. Your work will help to take AWS into the future; innovate cloud computing solutions and solve technical problems while fundamentally transforming the way we partner with customers to meet their key mission requirements and goals.
This position requires that the candidate selected hold or be able to attain an Australian Government Security Vetting Agency clearance job responsibilities
Gather business requirements document functional and design specifications define user acceptance criteria for testing software ensure systems capture applicable data to enable customers to measure how effective their processes are and leverage software on a regular basis.
Identify and assemble the appropriate resources for each project assign individual responsibilities and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
Contribute with crossfunctional business and technical skills assess and manage risks measure and report on progress anticipate and resolve bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs with the technical constraints.
You rely heavily on influence over authority to drive project deliverables.
You will manage repair requests in a highvolume environment as well as managing response to high severity events.
You will present to senior leadership on a regular basis demonstrating the ability to synthesize the problems and the solutions into a simple and consumable manner.
You be responsible for data collection analytics and dashboard creation as a way to help others recognize the best path to make the business better.
About the team
Our Region Services team redefines the way AWS designs builds and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size including startups enterprises and public sector organizations.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
10 years of technical product or program management experience
10 years of working directly with engineering teams experience
6 years of software development experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
8 years of handson work managing complex technology projects experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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