Description
MedVetis a fastgrowing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.
We are looking for: Internal Medicine Scheduling Coordinator
This role provides a high level of client service. In this role the individual enhances communication and provides support between referring veterinarians clients veterinarians and all team members of the department.The Internal Medicine team is constantly working with our internists to provide information to our clients regarding patient care updates and treatments. This is one department thatfocuses on relationship building as patient care is longer in duration.If you want to combine your love of animals and clients this is the department for you!
What youll do:
- Answer and respond to all phone calls from clients Referral Partners and Pharmacies log all conversations as well as check and logvoicemails
- Answer incoming calls as back up to the switchboardcoordinator
- Call for referral information on new/recheck patientappointments
- Coordinate with clinical team and update departmental schedulecalendar
- Check for incoming referral faxes at the front desk and/or communicationcenter
- Organize records in hard charts for next day specialtyappointments
- Check appointment emailsthroughout theday
- Email any electronic records/xrays to perspective department and all xrays toradiology
- Fax referral letters (depending on location)
- Make copies if needed: Client handouts cage sheet changeforms
- Call clients to remind of appointments & dropoffs for the nextday
- Monitor supplies needed for the department as well as clean and stock areas asneeded
Who you are:
- Ability to work successfully as part of a team andautonomously
- Ability to remain composed in stressful and emergencysituations
- Flexible about working additional hours whennecessary
- Excellent verbal and written communication skills
- Client service skills and phone etiquette
- Attention todetail
- Proficient computer skills
- Ability to work in a fastpacedenvironment
- Critical thinking skills
- Selfmotivated
Perks and Benefits include:
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSA FSA and Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO) beginning on your firstday
- Shift Differentials and OncallPay
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective ShortTerm Disability Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program
Come as you an equal opportunity employer. We are also a drugfree organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
Required Experience:
IC