Desktop Support Engineer ___ Kemmerer, WY ___ Contract
Desktop Support Engineer ___ Kemmerer, WY ___ Contract
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1 Vacancy
Job Description
Note:
- Day 1 onsite. 100% onsite
Role: Desktop Support Engineer
Location: 100% Onsite Kemmerer WY
Long Term Contract W2 & C2C
Job Summary: We are looking for a skilled Desktop Support Engineer to provide onsite technical assistance to endusers in TX Location. The ideal candidate will have handson experience troubleshooting hardware and software issues installing applications managing IT assets and supporting users in a Windows/Mac environment. Key Responsibilities:
- Provide onsite technical support for desktops laptops printers and other peripherals.
- Diagnose and resolve hardware and software issues for endusers.
- Install configure and maintain Windows and MacOS operating systems.
- Assist with network troubleshooting including LAN WiFi and VPN connectivity.
- Set up and configure new user accounts email and access permissions in Active Directory & Microsoft 365.
- Provide support for Microsoft Office 365 applications Outlook Teams and other enterprise software.
- Assist with IT asset management including inventory tracking and procurement.
- Coordinate with vendors and service providers for hardware repairs and replacements.
- Ensure cybersecurity best practices by updating software patching vulnerabilities and monitoring for security threats.
- Provide technical training and guidance to endusers as needed.
- 2 years of experience in desktop support IT support or a similar role.
- Strong knowledge of Windows 10/11 MacOS and Microsoft Office 365.
- Experience with Active Directory user management and basic networking (TCP/IP DNS DHCP VPN WiFi).
- Familiarity with ticketing systems like ServiceNow Jira or similar ITSM tools.
- Handson experience troubleshooting printers mobile devices and VoIP systems.
- Strong problemsolving skills and ability to work independently.
- Excellent communication and customer service skills.
- A Certification Microsoft Certified: Modern Desktop Administrator Associate or equivalent is a plus.
- Experience in enterprise IT support or a corporate environment.
- Knowledge of remote desktop tools (e.g. TeamViewer AnyDesk RDP).
- Basic experience with scripting (PowerShell Bash) is a plus.
if anyone is interested to apply please share resume to ;
Employment Type
Full Time
