Optical Network Operations Engineer
Optical Network Operations Engineer
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Job Description
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Perform troubleshooting of optical devices such as Ciena 6500 and Infinera GX40 at Huts Points of Presence (PoPs) and Data Centers.
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Manage dark fiber maintenance and respond to queries from the OSP team.
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Handle daily troubleshooting tasks involving multiple vendors for both software and hardware issues.
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Support incident management for optical devices including hardware failures power outages and major fiber events.
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Coordinate with smart hands support and optical equipment manufacturers for issue resolution and service restoration.
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Work with ISPs and vendors to address networkrelated issues including RMA processing and fiber repairs.
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Conduct and analyze OTDR testing results to troubleshoot fiber optic issues.
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Monitor longhaul and metro optical networks and resolve faults promptly.
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Collaborate and escalate cases with internal teams to restore services quickly and minimize downtime.
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Document operational procedures improve workflows and contribute to the creation of monitors alerts dashboards and key metrics.
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Manage RMA processes with vendors and ensure proper documentation.
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Work closely with regional and international teams in optical and network operations. Weekend support may occasionally be required.
Requirements:
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Bachelor’s Degree (B.S/B.A) with 2 to 5 years of related experience or an equivalent combination of education and experience.
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Ability to build strong working relationships both internally and externally.
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Solid understanding of fiber optic technologies including cable types connectors optics and optical transport technologies.
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Strong communication skills to liaise effectively with service providers colocation facilities and ISPs globally.
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Handson knowledge of ROADM systems coherent transponders and longhaul optical network operations.
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Familiarity with Layer 0/Layer 1 traffic protection and restoration methods including their advantages and disadvantages.
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Proficient in operating DWDM devices understanding their components and using CLI commands.
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Experienced in dark fiber testing and light level measurements.
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Good knowledge of networking protocols and general network operations.
Employment Type
Full Time
