Produce and execute all email and SMS campaigns including building emails from templates and HTML copywriting asset coordination QA and scheduling.
Support various strategic programs via manual and triggered campaigns across the customer lifecycle including prospecting winback nurturing postpurchase loyalty retention surveys and transactional emails.
Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals.
Manage and execute email/SMS marketing calendar and ensure alignment with business priorities demand forecasts and internal stakeholders.
Use customer data such as web behavior to drive the message and content personalization.
Devise and execute A/B tests manage testing calendar record results and advise on improvements. Testing includes subject lines message content CTAs customer cohorts and segments send time and new features intended to drive performance lift.
Work in partnership with designers and copywriters to optimize email creative and template structure based on best practices.
Requirements
3 years of B2B email marketing experience
Proven track record of successful email campaigns
Experience with email automation platforms
Ability to analyze and report on email performance
Strong understanding of email deliverability best practices
Experience with A/B testing and optimization
Knowledge of GDPR and CANSPAM regulations
Excellent written communication skills
Ability to work independently and in a team environment
Strong attention to detail and project management skills
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