Customer Care Admin Specialist
Customer Care Admin Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Customer Care Admin Specialist who is looking for an exciting new challenge to apply their passion for people and customer experience! This role is people centric where you will be able to connect with customers from all walks of life.
No two days will be the same so be ready to use your problemsolving skills and ability to adapt with a range of enquiries from online orders issuing credits or handling finance enquiries.
This role will allow you to work across multiple customer touch points with a variety of our brands at our admin / contact centre based in our SSO office on Warehouse Way Auckland.
You will need to be available to work 40 hours per week between 8am to 5pm (Mon Sun)
Qualifications :
We are looking for someone who are as passionate about Thinking Customer as we are. If you consider yourself reliable and have previous experience within fast paced customer service environment whether this is in a call centre retail or hospitality (to name a few!) then this could be a great fit for you.
To thrive in the role you will have:
- Ability to build relationships with a variety of key stakeholders.
- A customercentric attitude who takes pride in the outstanding service you deliver.
- Can thrive in a fastpaced environment and classes themselves as an expert multitasker.
- You will be an effective communicator both written and verbally.
- High levels of initiative and attention to detail.
- Computer Savvy.
- Working to KPIs being able to work under pressure is a must.
Additional Information :
By joining our diverse team you will work among other customer champions with some good fun laughs and team comradery along the way. This role is an excellent foot in the Warehouse Group door as the role will offer you loads of development and insight about the business along with the growth and career opportunities that come with joining a Company our size. We have some awesome staff perks such as team discounts on our brands and birthday leave.
If you are passionate about helping Kiwis Live better every day then come join our family! Apply now!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
