Technical Support Officer
Technical Support Officer
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Job Description
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of Technical Support Officer include:
- Conducting medical outreach activities effectively for provider behavior change to increase their productivity and to improve in Quality of clinical practice.
- Regular monitoring/supportive visit to all assigned Sun clinics in assigned area to distribute social franchising products to deliver new updated forms to collect MCRs (including TB data collection) financial transaction of providers incentive payment Clinic assistance fees and clients incentive (Providers incentive and demand side incentive).
- Ensure all social franchising products are fully stocked and keep under acceptable condition and good expired date.
- Ensure to provide required IEC and promotional items to Sun provider
- Assist Sun providers to meet social franchising and clinical practice minimum criteria
- Conducting advocacy area mapping & clinic auditing for new recruitment for channels in the assigned territory.
- Assist and organize in CME activities for Sun providers with collaboration of CME unit of National team HQ.
Qualifications :
KEY SKILLS
The key skills required for the position of Technical Support Officer include:
- Technical Knowledge: Must have understanding on minimum services quality standards of health areas implemented by SCH and Provider Behavioral Change concepts.
- Operational management: Must be able to manage the time effectively and conduct medical outreach effectively to increase providers productivity of various channels in assigned territories.
- Communication: Must be able to understand basic communication skills and effectively communicate with providers and all stakeholders.
- Leadership: Must have enough leadership skills and demonstrate a strong ability to guide others if need be.
- Organizational Skills: Must be organized and able to manage review meeting and training of providers of various channels in assigned territories.
QUALIFICATIONS
- M.B B.S degree is preferred but not necessary.
- At least three years of program management and CME experience.
- Must have good communications skills including sufficient reporting skills in English.
- Able to use Microsoft Office (Word Excel PowerPoint).
- Should be organized systematic and dynamic and must interact well with others.
Additional Information :
APPLICATION:
Interested applicant please send Application Letter Curriculum Vitae (with Two referees including your last employment for reference check) copies of Qualification Documents and National ID as per following APPLY LINK and/or Apply Email not later than on the evening of 12 May 2025 (Monday).
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
