Service Coordinator
Service Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Your role
As our Service Coordinator youll be the goto person who keeps everything ticking behind the scenes. Youll thrive in a dynamic environment where no two days are the same working closely with both our internal teams and valued customers. From coordinating service visits to keeping the paperwork tight and spotting opportunities for growth your role is all about keeping the engine running smoothly with a smile!
Key responsibilities include:
- Scheduling and Coordination Organising site visits reactive servicing and annual maintenance visits.
- Stakeholder Communication Liaising with teams customers and contractors.
- Billing and Database Management Managing service and maintenance payments.
- Admin and Documentation Processing orders quotes and maintaining records.
- Customer Engagement Handling inquiries emails and supporting customer service.
- Sales Identifying opportunities to sell annual maintenance packages.
- Invoicing Proactive regular and timely invoicing.
About you
Were looking for someone who shares our energy values a sustainable future we value all skills and experience however our ideal candidate will possess;
- Proactive and Adaptable Thrives in a fastpaced evolving environment.
- Firm and Decisive Confidently direct contractors ensure compliance and hold them accountable.
- Ownership and Accountability Takes responsibility and ensures resolution.
- Clear Communication Engages professionally across different channels.
- CustomerFocused Delivers excellent service via phone email and inperson.
- DetailOriented Strong accuracy in written and verbal communication.
- Commercial Awareness Practical understanding of business operations.
- Team Player Willing to collaborate and assist as needed.
- Time Management Capable of managing multiple tasks simultaneously while maintaining efficiency and accuracy.
- Proficiency with Microsoft Office and cloudbased systems
Qualifications :
Desired skills
If youve got a great attitude a strong work ethic and experience thriving in a fastpaced environment wed love to hear from you! Bonus points if you have the following;
- Scheduling electrical work and contractor coordination
- Booking and managing appointments
- Experience in Computerised Maintenance Management System
- Experience working in tiered support teams (L1L4)
Additional Information :
Why Join EVSE
- Professional development opportunities.
- Contribute to the clean energy transition.
- Work alongside industry experts.
- Career growth in a fastgrowing technical sector.
- Product and systems training will be provided.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
