Retail Specialist
Retail Specialist
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Job Description
For the Rituals Italy team we are looking for a new enthusiastic colleague in the role of Retail Specialist. In this role you will make a major contribution to the success of Rituals. You will be the liaison between the HQ and the stores.
Want to find out more about this diverse and challenging role read the description below and send your application!
Your mission
Our Retail Operations team is the first point of contact and link between HQ and the stores.
- Independently execute activities within a given scope supported by the manager / senior colleagues.
- Provide input for unrequested advice to internal stakeholders (Area Managers and Store Manager) as a subject matter expert for an assigned area of expertise/region.
- Stimulate commercial growth and ensure optimal service towards the frontline: you will be focused on ensure the operational success in the key business moments of the year.
- Guarantee effective communications for coordination and management of operational activities.
- Coordinate multiple departments through different communication channels between HQ and local retail lines and vice versa.
- Provide insights regarding quantitative and qualitative developments by means of periodical and ad hoc reports and/or analyses (FOH and BIH KPIs) within the area of expertise/region.
- Evaluate and benchmark current processes tools and systems and initiate and implement changes standardisation automation and/or improvements. Set or redefine effective process and store procedures to ensure smooth operations.
- Be the project manager for new stores openings following our ambitious expansion plan creating a strong partnership with Area Managers
- Contribute to or build business cases and create and design new concepts for processes tools or systems and ensure the realisation in alignment and collaboration with Area Managers.
Qualifications :
- Degree holder with 5 to 8 years of relevant work experience within the luxury retail industry preferably in beauty jewelry fashion and accessories.
- Positive and proactive attitude strong organizational and time management skills
- Result driven in handling tasks
- Strong interpersonal skills and a good team player internal and external service oriented
- Excellent communication skills both in Italian and English
- Excellent computer skills proficient in MS office
Informazioni aggiuntive :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
