Sr. Site Reliability Engineer
Sr. Site Reliability Engineer
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Job Description
Visa Technology & Operations LLC a Visa Inc. company needs a Sr. Site Reliability Engineer (multiple openings) in Austin TX to
- Provide technical support to critical applications.
- Perform root cause analysis applying operation break fixes and other maintenance activities to keep critical application up and running 24x7.
- Interact with Systems Database personnel Engineering Product Development Risk and various groups within Technology.
- Provide technical support to Tier 0 Applications ensuring it meets all service level agreements and team objectives.
- Participate in root cause and analysis (RCA) for issues encountered for associated services.
- Assist in disaster recovery plan without impacting any related services.
- Implement extensive application monitoring objectives. Implement selfhealing services to minimize or eliminate downtime.
- Work with development team to resolve issues enhance applications and advice.
- Participate on the oncall rotation.
- Resolve incidents and problems in accordance with defined guidelines and meet operational level agreements.
- Ability to work after hours including weekends night early morning on rotational shifts.
- Position reports to the Austin Texas office and may allow for partial telecommuting.
Qualifications :
Basic Qualifications:
- Employer will accept a Bachelors degree in Computer Science Engineering Business Analytics or related field and 2 years of experience in the job offered or in a related application engineer or analyst occupation.
- Alternatively employer will accept a Masters degree in Computer Science Engineering Business Analytics or related field.
- Position requires experience in the following skills:
- Linux Operating Systems
- Windows Server 2016 and 2019
- Virtual Machines
- Containers: Docker and Kubernetes
- Databases: IBM DB2 MYSQL and MSSQL
- Messaging Tools: IBM MQ and KAFKA
- Data Storage Technology: Hazelcast;
- Net Working: Firewall Load Balancers HTTP TCP/IP SSL Digital Certificates and Encryption
- Web Services: Java and Bash
Additional Information :
Worksite: Austin TX
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Travel Requirements: This position does not required travel.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $112674.00 USD to $164100.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical Dental Vision 401(k) Employee Stock Purchase Program FSA/HSA Life Insurance Paid Time off and Wellness Programs.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
