Knowledge Manager
Knowledge Manager
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1 Vacancy
Job Description
Department: Fiscal Services
Classification: Media Specialist 3
Job Category:Classified Staff
Job Type:FullTime
Work Schedule:Fulltime (1.0 FTE 40 hrs/wk)
Location: Fairfax VA
Workplace Type:Hybrid Eligible
Pay Band:04
Salary: Starting at $70800 commensurate with education and experience
Criminal Background Check:Yes
Financial Background Check: Yes
About the Department:
Provide fiscal services to the university promoting financial best practices forming strategic partnerships establishing efficient systems and pursuing continuous improvement. Create and maintain a sustainable financial framework and strong internal controls to promote sound fiscal management careful stewardship of university resources and accountability. Foster innovation to support Masons overall mission by employing new methods to deliver financial services and collaborating on process improvements and new initiatives. Provide accurate and timely financial data to ensure comprehensive reporting compliance and analysis to enable strategic decisionmaking.
About the Position:
The Knowledge Manager is responsible for designing updating and maintaining knowledge management assets including documents videos websites and other materials. Serves as the Fiscal Services website manager providing technical support to end users and leading awareness campaigns for knowledge management initiatives. Collaborates with subject matter experts to ensure internal procedures and specialized content remain accurate uptodate and compliant with organizational processes. May manage 12 wage employees overseeing daily operations website maintenance and customer service support.
Responsibilities:
- Ownership of knowledge management assets (documents videos website and other material) in coordination with supervisor;
- Contributes to the overall knowledgebased best practices for the university;
- Serves as Fiscal Services Web Master;
- Develops new content and functionality using WordPress or other content management technology;
- Maintains Fiscal Services website by revising content and posting new and updated documents and removing out of date content as requested;
- Partners with Fiscal units to develop and implement manuals and policies ensuring alignment from project initiation to completion;
- Manages 12 wage employees to assist with daytoday operations and additional training and communication needs;
- Assists other fiscal services departments during periods of increased workload or staff shortages as directed by supervisor Vice President of Finance and Associate Vice President and Controller; and
- Completes special projects and performs other duties as directed by supervisor.
Required Qualifications:
- Considerable experience with knowledge management content management or a related field (generally three or more years);
- Experience maintaining and updating digital knowledge assets including websites documents and multimedia content;
- Experience providing technical support to end users managing website maintenance and overseeing daily operations related to knowledge management;
- Basic website management skills (e.g. HTML CMS or platforms like WordPress or SharePoint);
- Intermediate skill with document and multimedia content creation tools;
- Ability to maintain and update websites digital content or similar platforms;
- Ability to collaborate effectively with subject matter experts to ensure content accuracy and compliance with organizational policies; and
- Ability to effectively successfully communicate fiscal procedures to individuals with a variety of financial understanding and technical abilities.
Preferred Qualifications:
- Bachelors degree in related field;
- Analytical and technical experience in a large decentralized environment;
- Experience in fiscal operations at a public college or university or similar fiscal environment;
- Teaching or similar experience in an adult learning environment;
- Website management experience;
- Experience using Ellucian Banner Finance and eVA;
- Knowledge of video editing or multimedia content creation tools;
- Familiarity with database management and knowledgesharing platforms;
- Skill in advanced website management including SEO optimization and UI/UX best practices;
- Demonstrated ability to drive knowledgesharing initiatives within an organization;
- Ability to assess knowledge management effectiveness and propose improvements; and
- Ability to conduct awareness campaigns related to knowledge management.
Instructions to Applicants:
For full consideration applicants must apply forKnowledge Manager at and submit the online application to include three professional references with contact information and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date:March 5 2025
For Full Consideration Apply by: March 19 2025
Open Until Filled:Yes
Required Experience:
Manager
Employment Type
Full-Time
