Quality, Compliance & Continuous Improvement Manager

Conemaugh Physician Group is seeking a fulltime Quality Compliance & Continuous Improvement Manager for the CPG Administration in Johnstown PA. The Quality Compliance & Continuous Improvement Manager analyzes maintains and improves organizational performance within CPG and Conemaugh ambulatory practices. Fulfills core responsibilities in support of CPGs population health care model goals and valuebased quality programs working in collaboration with CIN leadership. Works with HSC medical group services leadership to address areas that are not meeting goals. Works closely with operational leadership to provide tools and support for them to successfully maintain process improvement initiatives. The Quality & Continuous Improvement Manager is a competent process analyst business strategists and project supervisor who uses a variety of skills such as project design operationalizing and reporting outcomes to ensure performance process development and continuous improvement.

Who We Are:

People are our passion and purpose. Conemaugh Health System of Duke LifePoint Healthcare is the largest healthcare provider in west central Pennsylvania serving over a halfmillion patients each year through the Conemaugh Physician Group and Medical Staff a network of hospitals specialty clinics and patient focused programs. Conemaugh Health System employs over 5000 clinical and nonclinical staff and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to highperforming schools and safe affordable neighborhoods that make working living and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown Saint Francis University and Mount Aloysius College.

Why Choose Us:

• Health (Medical Dental Vision) and 401K Benefits for fulltime employees
• Competitive Paid Time Off / Extended Illness Bank package for fulltime employees
• Employee Assistance Program mental physical and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development

Essential Responsibilities:
Manages the valuebased quality program work plan across projects and teams including facilitation and coordination to optimize care model programs develop timelines and achieve milestones to meet expectations and goals.
Provides management training fostering of partnerships teamwork engagement and talent development for all applicable employees related to the valuebased programs and initiatives.
Ensures adherence to standards so that program activities are coordinated aligned and sequenced with other organizational or strategic initiatives and/or other improvement activities.
Proactively identifies potential barriers and constraints and resolves them with support of appropriate leadership.
Directly supervises quality MOAs.
Manages development definition and collection of program outcome measures along with ongoing reporting and monitoring processes to continually assess program effectiveness and identify opportunities for program improvement.
Acts as liaison between project teams and applicable departments to ensure project deliverables are completed on time with high quality outcomes.
Develops ongoing communication plans with population health and valuebased quality program work groups ambulatory operations patient resources health plans transitions of care leaders and community partners.
Develops and manages Population Health and valuebased quality program budgets in coordination with department leadership.
Works collaboratively with EMR integration team to deploy update EMR and provide tools for practices to meet quality requirements.
Coordinates/provides tools and training for providers and staff to achieve improved clinical outcomes through use of the EMR evidencedbased guidelines analytic reports etc.
Maintains regulatory certifications for primary care including HPSA designations and RHC certifications. Educates staff on requirements and manages compliance of same.
Works closely with leadership to achieve desired clinical outcomes.
Works collaboratively with key stakeholders throughout the organization to meet short and longterm goals for quality & safety excellence and operational efficiency.
Oversees helps develop and execute regulatory requirements for practice safety compliance and patient satisfaction programs.
Champions CPG participation in patient satisfaction survey tools for administration patients employees and providers.
Lead market in conducting process improvement activities based on data and opportunity analysis focused on patient experience and development
Keeps abreast of community and national practice standards and emerging technologies looking for opportunities for best practice implementation.

EEOC Statement:

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.