Field Service Technician
Field Service Technician
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Job Description
About us:
Ecolab is the global leader in water hygiene and energy technologies and services. Every day we help make the world cleaner safer and healthier protecting people and vital resources. Our Nalco Water division services mining chemical power and primary metals industries helping them effectively manage water use improve operational processes and reliability and reduce costs. Using our industryleading expertise and innovative solutions we help customers to meet operational and sustainability goals.
About the role:
Our Nalco Water Mining/Heavy division requires a Field Service Technician to service our clients in Gladstone. Your role will include servicing and maintaining critical chemical dosing equipment conducting regular site checks and liaising with key stakeholders at various mining/heavy industrial sites.
This role will suit a handson individual wanting to learn as extensive technical and sales training will be provided. You will be supported with mentoring as you build your expertise with the innovative technologies that our customers utilise. This is a fantastic opportunity for someone who enjoys visiting mining and heavy industrial sites building relationships with customer contacts is comfortable being handson doing basic maintenance of equipment and has an inquisitive nature.
This role may require travel to client sites in the coal and mining industries and other key customers in the region so there may be a need for overnight stays.
Key responsibilities will include:
Equipment testing and maintenance collecting process samples and ensuring the optimal application of chemical treatment programs.
Working as a team to assist with the troubleshooting of equipment and technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations.
Developing strong client relationships by driving value added and focused service delivery.
Managing customer inventories and product delivery
Gaining a better understanding of our infield process services.
Dont worry if you dont have everything on this list we are always willing to support your development. Above all else commitment to safety and a great attitude are key!
To be successful ideally you will preferably have the following:
Have a trade qualification or relevant technical experience in mining or heavy industry.
An interest in being handson with chemical dosing systems and customer processes
Strong technical problemsolving ability.
A desire to work in the mineral processing industry.
A strong aptitude for customer service.
Can perform both individually and in a team environment.
An innate ability to quickly develop rapport and build strong working relationships with users of the products and chemical treatment programs.
A proactive approach to learning the technical aspects of the business.
High commitment to Safety Environment Occupational Health and Quality.
Strong written and verbal communication skills.
Excellent interpersonal skills.
At Ecolab we support our team with benefits including:
Health and Wellbeing Subsidy of $250 per year
MY Days additional leave benefit
Purchased Additional Annual Leave option
Generous paid parental leave (16 weeks for primary carer) without qualifying periods
Rewarding Bonus and Incentive programs
Attractive Staff Product Discounts
Access to the Ecolab holiday house in Lake Taupo NZ
Employee Stock Purchase Plan
How to apply:
Click APPLY to submit your application.
The preferred applicant will be subject to employment screening by Ecolab or by their external thirdparty provider.
Get social with us:
If you would like to find out more about us please find out more at Experience:
IC
Employment Type
Full-Time
Key Skills
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