Coordinator, Branch Operations
Coordinator, Branch Operations
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$ 20 - 33
1 Vacancy
Job Description
CPSG brings a personal approach to business. Our employees whether they work in one of our branches across the country or in our corporate office are dedicated to serving our customers and supplier partners. We are looking for selfmotivated individuals who can work independently but also enjoy working on a team. Passion leadership initiative problem solving and professionalism are all supplementary factors to your success in these fast paced dynamic positions
This role is in the CPSG Branch function. A successful incumbent is expected to (i) Assist in achieving branch sales and profitability goals as identified in annual budget; assist in expanding branchs market share through sales efforts as directed by Branch Manager and (ii) Provide customer service and support order entry and order processing management return goods authorization and entry technical service support and walk in customer assistance. Requires 5 years experience in a highvolume warehouse environment; 3 years experience of customer account management and a minimum of a High school diploma/GED.
Coordinator Branch Operations Overview:
Assist in achieving branch sales and profitability goals as identified in annual budget; assist in expanding branchs market share through sales efforts as directed by Branch Manager
Provide customer service and support order entry and order processing management return goods authorization and entry technical service support and walk in customer assistance
Manage tasks within CPSGs ERP system to ensure orders are shipped correctly throughout the day; provide accurate documentation and related paperwork necessary for shipments to customers and other CPSG facilities
Perform all warehouse and office tasks utilizing standard work and policies in order to ensure highest levels of safety quality and customer service; report company equipment and infrastructure damage to ensure repairs occur in order to minimize safety risk
Assist in ensuring availability to planned stocking levels. Maintains accuracy of inventory counts through a regular cycle count program
Ensure a clean safe working environment and adherence to all established company safety rules and regulations including procurement of relevant supplies such as office equipment office supplies janitorial items warehouse material handling equipment warehouse supplies and packaging materials
Implement improvements to branch operations to meet customer demands while maintaining customer service levels
Correct deviations in the process and identify escalation points with Branch Manager
Assist in providing training to employees on methods and use of equipment used in handling storing maintaining and shipping stock
This position requires regular and predictable onsite attendance and the ability to work the particular shift and/or schedule to which you are assigned as well as additional hours as needed.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect CPSGs reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops professional publications establishing personal networks and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Coordinator Branch Operations Qualifications:
High school diploma/GED
5 years experience in a highvolume warehouse environment; 3 years experience of customer account management
Basic understanding of Microsoft Office Suite
Valid drivers license
Preferred Qualifications: Post High school degree; Certified Automated Gate Systems Designer; Forklift certification Proficiency in Spanish
#Lionsite
The pay range for this position is ($20.57$33.95); base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or experience. In addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).
This position is eligible for participation in a shortterm incentive plan subject to the terms of the applicable plans and policies
We offer a full complement of employee benefitsincluding:health dental and vision insurance HSA/FSA longterm and shortterm disability company paid life insurance wellness incentives 401k and vacation/PTO. To learn more about our culture watch this threeminute video to learn more: Products Systems Group a subsidiary of Chamberlain Group company wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence
NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers via email or phone or other methods.
Required Experience:
IC
Employment Type
Full-Time
