Clinical and Operational Performance Manager
Clinical and Operational Performance Manager
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1 Vacancy
Job Description
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Closing Date:
Type of Position:
Professional Staff Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE PERIOP QUALITY & ADMINISTRATION
Departments Website:
Summary of Job Duties:
Within the Perioperative Care Services Division the Clinical and Operational Performance Manager (COPM) provides management and oversight of all clinical and operational analytics and development and execution of necessary performance improvement deliverables. The COPM has extensive education experience and expertise in research performance improvement statistical analysis actionable report writing and management of complex projects in diverse clinical and operational realms. This leader has an advanced acumen for utilizing data in problem identification and resolution. The COPM has strategic intellect is an expert in change theory and can harness quantitative and qualitative evidence to bring about awareness and action of all levels of stakeholders. Expert and adaptive communication techniques are a necessity as well as the ability to effectively translate information to team members inclusive of all levels of education background and disciplines. This leader is uniquely positioned to positively affect clinical operational and cultural change in Perioperative Care Services by creating capturing and capitalizing on evidence and providing handson translation in the clinical setting of that evidence into practice. The contribution of the COPM to outcomes in patient care and experience efficiency financial viabilityy and departmental culture is profound. The COPM must demonstrate a strong sense of commitment to quality service to our customers (internal and external) and must support the mission vision values and strategic initiatives of UAMS Medical Center.
Qualifications:
Minimum Qualifications:
Bachelors degree plus 3 years of administrative experience
Superior organizational and time management skills
Advanced communication leadership and interpersonal skills; ability to present to large audiences effectively
Demonstrated ability to align and motivate key process stakeholders including nurses physicians and other clinical/administrative staff
Strong skills in MS Office database software and analytics software such as SPSS MiniTab and PowerBI
Upon request must be able to provide samples demonstrating proficiency in areas indicated above as well as technical writing and presentations
Preferred Qualifications:
RN License
5 years of clinical experience in an acute care facility including at least 2 years of formal leadership experience
Relevant national certification CNOR
Optime (EPIC) certification within 18 months of hire
Additional Information:
Responsibilities:
Assists in the implementation of evidencebased standards of care through staff education.
Provides ongoing status reports and other quality improvement standards;
Collaborates with the leadership team and IT to develop and implement performance metrics.
Develops and/or supports plans and projects to facilitate the achievement of quality improvement initiatives.
Creates action plans to improve program outcomes and compliance; and conducts Quality Improvement audits and reports results.
Participates in educational activities that promote physician and staff understanding and utilization and other quality improvement concepts.
Uses payerrelated portals and reports to identify trends outliers and track progress.
Conducts meetings with Payer Representatives.
Manages and maintains Performance Manuals.
Other duties as assigned
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
Annual TB Screening Criminal Background Check Sex Offender Registry Substance Abuse Testing
This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing
Frequent Physical Activity:
Standing Talking Walking
Occasional Physical Activity:
Lifting Pulling Pushing
Benefits Eligible:
YesRequired Experience:
Manager
Employment Type
Full-Time
