Business Analyst - Application Insights
Business Analyst - Application Insights
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$ 61000 - 75000
1 Vacancy
Job Description
Location:
4910 Tiedeman Road Brooklyn Ohio 44144Location: Cleveland Buffalo Albany highly preferred (Mobile)
Job Summary
We are seeking a talented Business Analyst to join our team focusing on developing application insights through the effective use of business intelligence (BI) tools. This role will require a deep understanding of data analysis and visualization working proactively with stakeholders to drive datainformed decisionmaking. A key aspect of this role will be identifying and aligning business objectives with platform performance experience and functionality while delivering insights that expand customer selfservice retention and expansion.
Key Responsibilities
Develop and deliver actionable insights using a variety of BI tools such as Power BI Tableau Looker and SQL to support business objectives.
Develop platform feature/function launch benchmarks KPIs measurement learning plans and evaluation metrics
Conduct thorough analyses on customer behavior application performance and operational efficiency to extract meaningful insights that drive improvements.
Identify and align business objectives to platform performance ensuring that functionality meets the needs of stakeholders and enhances user experience.
Provide insights into the platforms feature set to expand customer selfservice capabilities improve retention strategies and foster customer expansion.
Define and track key performance indicators (KPIs) ensuring they align with broader organizational goals and share impactful KPIs developed throughout your tenure.
Collaborate with stakeholders to facilitate datadriven decisionmaking by presenting findings and recommendations effectively.
Lead data modeling and visualization efforts ensuring quality control and data governance.
Engage with data engineers and IT teams to enhance data pipeline efficiency and effectiveness.
Align your insights and analyses with the companys business intelligence strategy and reporting cadences ensuring timely delivery of information (daily weekly monthly).
REQUIRED QUALIFICATIONS
Minimum of 3 years of experience in business analysis focused on BI tools and application insights.
Proficiency with BI tools such as Power BI Tableau Looker and SQL for dashboard creation and report automation.
Strong SQL skills including the ability to query and manipulate data effectively.
Excellent communication skills for gathering requirements and presenting analytical findings to technical and nontechnical stakeholders.
Ability to define track and align KPIs with organizational goals.
Experience leading data modeling and visualization efforts and ensuring data quality and governance.
Ability to collaborate with stakeholders for example data engineers and IT teams to improve data pipelines.
Ability to identify processes gaps recommend solutions and manage implementation.
Proficiency with PCs and standard Microsoft Office software.
Experience presenting findings to senior leadership and influencing strategic decisionmaking.
PREFERRED QUALIFICATION
Experience with machine learning predictive analytics or AIdriven insights.
Knowledge of business domains such as banking finance or marketing analytics.
Experience aligning insights and analyses with broader business intelligence strategies and reporting cadences.
Familiarity with customer behavior analysis application performance analytics and operational efficiency metrics.
Passion for driving customer selfservice expansion retention improvement and customer growth strategies.
Exposure to process automation and selfservice BI initiative development.
Understanding of Commercial Banking products digital banking platforms and segment needs through demonstrated portfolio
COMPETENCIES
Ability to champion change influence others and foster teamwork.
Proven ability to balance adhoc analyses with standardized reporting.
Collaboration & Reporting Structure:
You will report to Digital Adoption and Platform Enablement Commercial Bank and work closely with various teams and departments to maximize the impact of your insights.
Experience presenting to senior leadership exemplifying the ability to influence strategic decisionmaking.
Ability to balance adhoc analyses with standardized reporting providing flexibility in project prioritization.
Growth & Future Expectations:
We encourage a growth mindset and you will have opportunities for professional development and to explore roles that emphasize strategic datadriven decisionmaking.
Your contributions towards automation selfservice BI initiatives and process improvements will be highly valued.
If you are passionate about leveraging data to drive business success and align with our goals we would love to hear from you!
Key has implemented a rolebased Mobile by Design approach to our employee workspaces dedicating space to those whose roles require specific workspaces while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result this role may be mobile or home based which means you may work either at a home office or in a Key facility to perform your job duties.
This position is NOT eligible for employment visa (e.g. H1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a fulltime basis.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $61000 to $75000 annually depending on location and jobrelated factors such as level of experience. Compensation for this role also includes eligibility for shortterm incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented a rolebased Mobile by Design approach to our employee workspaces dedicating space to those whose roles require specific workspaces while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result this role may be Mobile or Homebased which means you may work primarily either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 05/30/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
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Required Experience:
IC
Employment Type
Full-Time
