Assistant Manager - Residential Cleaning Services
Assistant Manager - Residential Cleaning Services
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$ 15 - 20
1 Vacancy
Job Description
- Training & development
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
- Track all communications
- Nurture relationships with the leads and clients to improve customer service
- Increase customer retention
- Drive sales growth
- Oversee daytoday operations with our team
Manage both our existing sales pipeline and the development of new business opportunities
Identify trends and customer needs building a sales pipeline for short/medium/long term in accordance with targets
Ensure daily cleaning schedules are efficient and communicated with PHC staff.
Motivate the team track performance and report metrics
Will also be crosstrained to be a house cleaner
Training professional house cleaners (PHCs) on our cleaning process use of cleaning supplies quality checks on house cleans and occasional house cleans
Office Manager Qualifications:
Bilingual is a strongly preferred English & Spanish
Strong work ethic and Excellent verbal and written communication skills
Prior experience in hospitality or residential cleaning preferred.
Minimum High school diploma or GED
Availability to work MondayFriday 7:30 am 5:00 pm
Experience with scheduling software and CRMs
Microsoft Email
No Nights No Weekends No Holidays!
Client referral and retention bonus
Flexible hours because spending time with family is just as important to US as it is to YOU!
Be part of a familyoriented work environment
Mileage reimbursement & bonus opportunity
Two Maids of Randallstown is excited to bring residential cleaning services to Northwest West Baltimore County including Owings Mills Randallstown Pikesville Windsor Mill and Woodstock.
Why you should choose to work with us:
Two Maids was recently recognized by Inc. Magazine as the nations fastestgrowing cleaning company!
We provide residential cleaning services that range from routine weekly maintenance to deep cleanings of
a home from top to bottom. We recognize and reward top performers through our oneofakind Pay for
Performance Plan. We are passionate about our partnership with Cleaning For A Reason where we provide
free cleanings to people undergoing cancer treatment. Our growth and success allow us to provide
opportunities to individuals who want to be a part of something bigger and find satisfaction in a career as
a Professional House Cleaner!
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At Two Maids we search for creative ways to make life better and brighter. We cultivate an uplifting company culture where every idea is heard and every employee feels cared for and supported. We nurture and encourage our team and everyones role regardless of their position is to serve our customers. We build strong relationships and give back to our communities. Everything we do from cleaning homes to mentoring each member of our workforce is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.
Required Experience:
Manager
Employment Type
Part-Time
