Media Tech, DCO

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Data Center Operations designs installs & maintains the worlds largest Cloud Computing Infrastructure. We are looking for skilled Data Center Technician with a passion for technology to help us expand our Cloud to the next level. This role is a unique opportunity to work in some of the most cuttingedge data centers in the world. Amazon data centers are largescale highdensity centers where you will be working on changing the face of Cloud technology in the region. The Datacenter Technician may be the primary point of contact for both internal customers (for example: Network Engineers Systems Engineers Software Developers etc..) and external customers (Hardware Vendors Contractors Service Providers among others). Amazon Web Services (AWS) offers an exciting dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure scalable and costeffective manner. At Amazon career progression is part of our environment. We want you to progress. If your career path is in Systems Network or Database Engineering Software Development or maybe AWS Support Technical Operations or perhaps Project Management we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! Come and work for the worlds most Customer Centric Company.

Amazon Web Services (AWS) is growing rapidly and we are looking for Data Center Media Technicians to join our expanding Infrastructure Operations team. The Media Technician is responsible for conducting sanitization and liquidation of commercial data center equipment. This role requires effective coordination and communications across multiple operations teams. The ideal candidate will be able to quickly and accurately complete tasks related to media sanitization network device sanitization inventory tracking asset lifecycle state changes as well as physical removal of equipment. You must possess: strong technical aptitude situational awareness bias for action and excellent communication skills. Exceptional candidates will be process improvement minded and possess the ability to expeditiously deploy identified process improvements to the field. This position requires the ability to successfully operate in high pressure timesensitive situations while firmly adhering to internal data handling policies.



All candidates should exhibit the following:

A working understanding of server grade hardware.
A basic understanding of networking hardware.
Proven experience in problem solving and addressing customer servicerelated issues by working with other internal teams toward a shared objective.
Safely lift and/or move up to 18 kilograms unassisted; participate in group lifts over 18 kilograms or more in tight and elevated spaces.
Local travel within (Paris ledeFrance) Region may be required.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please visit job responsibilities

Hard drive installation removal and destruction; ensuring all media handling policies are followed and updating progress through a web ticketing system. Document daily tasks to ensure business continuity.
Unpacking/repacking fragile electronics and Relocating/moving of large enterprise equipment
Basic Networking equipment removal/installation
Escalating to senior technicians and management as needed/required
Perform data sanitization on all equipment prior to liquidation or destruction.
Perform asset lifecycle state changes.
Perform Process Improvement. Record data on process inefficiencies and risk then work with supporting teams to eliminate or mitigate issues.
Interact with third party vendors & contractors
Data Center Operations is a 24x7 team and this position requires work during nonbusiness hours and rotating shifts to meet 24/7 oncall requirements.
Participate as the data center point of contact for High Severity Events.

1 years of computer hardware troubleshooting and repair experience
High school or equivalent diploma


Associates degree or higher in ITrelated field or 2 years of ITrelated field job experience.
Demonstrated progressive career growth in technical environments preferred.
Familiarity with professional correspondence and writing styles.
Proven experience managing work and priorities through a ticketing system and direct coordination with Management.
Experience in root cause identification for basic Hardware issues
Meet or exceed Amazons Leadership Principles through data driven examples.


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