Account Manager - Expedited - Nights
Account Manager - Expedited - Nights
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
The Expedited Account Manager is responsible for overseeing the daily operations of drivers within the Expedited operations department ensuring that deliveries and transportation activities run smoothly and efficiently. This role involves managing driver performance ensuring safety compliance and providing support for drivers in the field while collaborating with other departments to meet operational goals.
Schedule Options: 4x4. 5x5 or 7x7 from 6:00pm 6am
Company Overview
Founded in 1935 Hirschbach Motor Lines has built a sterling reputation for delivering time and temperaturesensitive freight across 48 states. Today the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque Iowa. Hirschbach strives to provide the highest level of service in the industry offering a breadth of services including Dedicated Over the Road Expedited Entertainment and Logistics Solutions.
With a tenured history and vision for the future our company culture drives us to be the best in the business grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent capable and passionate for serving results to our customers.
Schedule Options: 4x4. 5x5 or 7x7 from 6:00pm 6am
- Creates and maintains strong business partnerships with all Expedited drivers
- Communicatewith drivers daily
- Promptly answer phone calls emails and messages
- Displays an expert level knowledge of Hours of Service Serves
- Track drivers in a slip seat to ensure ontime services
- Manages a fleet of trucks to ensure Expedited equipment is getting the maintenance they require to stay in service
- Updates the Expedited driver schedule accordingly and accurately to maximize productivity of the fleet.
- Responsible for optimizing performance of assigned drivers including ontime pickup and delivery performance Hours of Service (HOS) compliance driver availability and scheduling preferences.
- Identifies and books freight within the Hirschbach network to ensure Expedited trucks run full
- Plans freight on Expedited equipment for maximum utilization and profitability.
- Preplans freight that allows for on time pickup and delivery.
- Manages Expedited trailer pools
- Create timely and accurate PreTcalls
- Confirms TCalled loads that ran on Expedited are planned for on time delivery.
- Creates plans of action (POA) to increase lane profitability and service percentages. Updates POAs with concerns/delays
- Buildsand maintains professional and positive relationships operations team members.
- Coach drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
- Collaborate with the Safety department to ensure drivers are following all policies and are coached effectively to meet organizational company standards.
- Proactively identify issues that may occur with driver pay by working closely with the Expedited Team lead and Driver Payroll.
- Attends meetings related to Expedited and occasionally travels to visit terminal locations.
- Other duties as assigned include proactively assisting others in achieving the organizations objectives.
- High school diploma or equivalent in educationpairedwithrelevantprofessionalexperience.
- BachelorsDegreein Transportation/Logistics/Supply Chain or a related field ispreferred.
- Abilitytoprocessinformationwithhighlevelsofaccuracyandenergy.
- Ability to multitask and prioritize workload
- Computerproficiencyand abilitytonavigate between multiple programs.
- Demonstrates an AllIn toWinattitudeandperformances
- Displays selfmotivation and a strongdesiretolearn within an unpredictable and demanding environment.
- Opportunities to earn bonus incentives!
- Full comprehensive benefits plan includes medical dental vision company paid disability and life insurance and more voluntary elections!
- 120 hours of PTO on your first day!
- 160 hours of work from home after 6 months!
- 401(K)
Company Overview
Founded in 1935 Hirschbach Motor Lines has built a sterling reputation for delivering time and temperaturesensitive freight across 48 states. Today the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque Iowa. Hirschbach strives to provide the highest level of service in the industry offering a breadth of services including Dedicated Over the Road Expedited Entertainment and Logistics Solutions.
With a tenured history and vision for the future our company culture drives us to be the best in the business grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent capable and passionate for serving results to our customers.
Required Experience:
Manager
Employment Type
Full-Time
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