Senior CRA Business Operations Analyst
Senior CRA Business Operations Analyst
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Job Description
Location:
127 Public Square Cleveland Ohio 44114About the Job:
At KeyBank Corporate Responsibility (CR) is an enterprisewide function that collaborates with all lines of business to strengthen our brand and reputation by fulfilling our purpose of assisting our clients colleagues and communities to thrive. Within CR the Community Reinvestment Act (CRA) Strategy team is responsible for implementing monitoring and enhancing KeyBanks CRA program to ensure we meet the credit needs of the communities in which we operate through community development lending investment and services. KeyBank is proud to be the recipient of 11 consecutive Outstanding CRA ratings demonstrating our ongoing support and steadfast commitment to these communities.
The Senior CRA Analyst supports business operations for the CRA Strategy team as detailed in established quality control and reporting procedures for KeyBanks CRA program. Responsibilities of the Senior CRA Analyst include ensuring accurate ontime data collection and reporting partnering with lines of business on initiatives to support strong CRA performance and working with compliance partners to manage associated risks.
Essential Job Functions:
CRA Program
- Research and analyze CRA trends best practices and regulations to inform program enhancement and strategy development.
- Assist in the preparation of reports presentations and communication materials to inform KeyBank leadership of current CRA performance.
- Maintain and collect relevant line of business program product and partnership narratives to support internal and external performance reporting.
- Support annual review of CRA Strategy team procedures and engage lines of business and compliance partners to make required updates.
- Assist CRA Business Operations Manager with the implementation of KeyBanks Community Needs Assessment Framework including selection of CRA Assessment Areas participation in community listening sessions drafting of formal written needs assessments coordinating line of business review and communication of results.
- Manage and support completion of Branch Action Assessment Tools to provide the Community Investment Committee and Investment Review Council with CRA and community input around proposed branch actions.
- Compile materials and support reporting Public File/Notice
- Exam
CRA Data Analysis & Quality Control
- Complete secondlevel reviews of CRA reporting to ensure accuracy.
- Analyze and report monthly service hour performance to key internal stakeholders.
- As needed work with CRA Strategy teammates to complete continuous improvement projects to streamline data processes and improve data quality.
Risk & Controls
- Support ongoing evaluation of KeyBanks CRA risk and control selfassessment (RCSA) through maintenance of existing controls compilation of source documentation and assistance during operating and design assessments.
- As needed assist CRA Business Operations Manager during audits reviews and exams by gathering requested materials and compiling responses.
Required Qualifications:
- Bachelors degree in business political science economics sociology or a related field (Preferred)
- Project management skills to ensure timely and accurate CRA analysis and reporting deliverables.
- Proficiency in data collection analysis and interpretation with the ability to translate complex data into actionable insights.
- Strong proficiency in Microsoft Excel and PowerPoint for data analysis and presentation development.
- Ability to develop knowledge of Community Reinvestment Act requirements.
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment and build relationships with internal and external partners.
- Demonstrated ability to organize and prioritize tasks effectively.
- Selfmotivated and able to work independently with minimal supervision.
COMPENSATION AND BENEFITS
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 06/27/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
Required Experience:
Senior IC
Employment Type
Full-Time
