Mission Trip Associate
Mission Trip Associate
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Job Description
The Mission Trip Associatewill develop implement support strategies processes and systems that facilitate the connection of churches and global personnel for partnership opportunities through volunteer pathways and programs. This role is instrumental in fulfilling the IMB goal of partnering with churches to empower missionary teams to carry out the Great Commission to make disciples of all nations.
Location: Richmond VA
Compensation:Commensurate with experience great benefits
Responsibilities:
- Manage caseload and support shortterm volunteer trip technology to facilitate processes and systems that connect global teams with US churches and partners providing input to ongoing development implementation and use of select software.
- Onboard train and provide ongoing support to US teams global personnel churches and partners to utilize shortterm trip management systems and processes providing continual development of resources and processes as needed.
- Partner with leadership and appropriate teams to develop strategies and business processes that facilitate partnership opportunities providing feedback to support continued enhancements to strategies and processes as needed.
- Monitor use and feedback of system and processes to address any concerns or requests for assistance partnering with appropriate teams and business partners to provide resolution.
- Provide insights for strategic direction and development of Partnerships and Pathways Team and serving in other key roles as needed to provide quality and efficient field service and support.
- Engages in all facets of Global Partnerships and Pathways service and support through crosstraining with other team members.
Requirements:
- A bachelors degree preferred.
- A minimum of two years of experience in a role that combines administrative sales and/or account management relationshipbuilding and customer engagement is require.
- Advanced technical proficiency in CRM systems and Microsoft Office Suite required.
- Exceptional organization and attentiontodetail skills are required as the ability to prioritize tasks manage multiple projects and maintain accuracy in a fastpaced environment is crucial.
- Proven experience working on timesensitive projects with short delivery times is necessary as the ability to manage deadlines prioritize tasks and maintain composure under pressure is essential.
- The ability to work independently and collaboratively with crossfunctional teams is critical as the role requires both selfmotivation and the ability to build strong relationships with colleagues and stakeholders.
- Excellent written and verbal communication skills are essential as the ability to clearly articulate ideas negotiate and influence others is vital to success in this role.
- A demonstrated ability to adapt to changing project requirements deadlines and priorities is mandatory as the role requires flexibility resilience and a willingness to pivot in response to evolving business needs.
Benefits and Perks:
Medical insurance with choice of 3 plans dental vision HSA and FSA benefit plans (and more!)
Short and longterm disability and basic life insurance coverage (employer paid) with supplemental coverage available
403(b) Retirement Plan Savings with 5% employer contribution plus up to a 4% matching contribution fully vested after 3 years
21 days of paid time off accrued in the first year plus 11 paid holidays and the week between Christmas and New Years
Volunteer Mission Trip Benefits so you can experience mission life first hand by working with our teams overseas
See a summary of our comprehensive benefits package for full time regular and contract employeeshere.
Worker Type:
EmployeeRegularTime Type:
Full timeRequired Experience:
IC
Employment Type
Full-Time
