Care Management Coordinator
Care Management Coordinator
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Job Description
Who You Are
Youre a collaborative professional driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare dont deter youinstead you see them as opportunities to find innovative solutions that benefit the partners people and communities we serve. Honest Healths commitment to purpose innovation communities and kindness resonates with you inspiring you to bring commitment creativity and compassion into your work. Youre ready to join a team focused on reimagining primary care for a healthier future that benefits all.
Does this sound like you If so we should talk.
Who We Are
At Honest Health we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholdersfrom health systems physician organizations and payers to providers practices and patients to deliver innovative solutions that elevate care control costs and support longterm health. Guided by our core values were creating a valuedriven model that creates lasting benefits for everyone now and into the future.
For us thats just an Honest days work.
Your Role
As a Care Management Coordinator you will be a member of the patients interdisciplinary care team and will assist fellow team members and patients and/or their families or caregivers to help achieve their health goals ensuring the highest quality of safe care delivery. You will help coordinate patients treatment plans and connect them with health care community resources and their providers. In this role you will complete tasks and activities that support Honest Healths clinical programs including care transitions and longitudinal care management.
Primary Functions Include:
- Establish trusting supportive and collaborative relationships with patients family/caregivers primary care practice staff and the Honest interdisciplinary team (IDT).
- Build relationships with patients and/or caregivers telephonically and with internal and external care team members including physicians nurse practitioners registered nurse
- care managers social workers pharmacists transition of care coordinators and other members of the IDT.
- Assist with the coordination of the patients care across the continuum including activities such as requesting records and scheduling appointments with specialists coordinating referrals connecting with community resources sharing or transferring information with the patients internal and external care team retrieving records from the health information exchange etc.
- Regularly monitor your assigned patients progress track care plan milestones and partner with IDT members to adjust care strategies as needed to ensure desired health outcomes.
- Provide ongoing patient followups and reassessments using care best practices and Honest guidelines to ensure continuity of care.
- Communicate with patients by phone monitor adherence to patient specific goals and care plans or inperson and escalate to the IDT when necessary.
- Complete assessments with patients or caregivers (postdischarge PHQ2/9 SDOH screenings etc.)
- When needed schedule Honest providers home visits according to current practice. Complete reminder calls for scheduled home visits.
- Coordinate or create referrals for services or durable medical equipment as directed by a registered nurse care manager or provider.
- Ensure annual wellness visits (AWVs) are scheduled within acceptable timeframes.
- Actively participate in Honest Health huddles and IDT meetings.
- Document and maintain accurate patient records and meeting minutes as requested.
- Perform other related duties as assigned.
How You Qualify
You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.
- High school diploma or GED required; Associates degree considered a plus
- Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) or Health Coach Certification required
- Licensed Practical Nurse (LPN) certification preferred
- Prior work experience in a healthcare service environment required
- Prior experience with electronic health records or health registries required
- Prior experience working as part of an interdisciplinary care team preferred
- Prior experience communicating with and educating patients about their health goals and available resources
- Abe to learn new technologies and related processes and workflows as well as contribute to process improvements when needed
- Strong Interpersonal communication skills with exceptional empathetic listening abilities
- Able to adapt with positivity
- Highly organized able to prioritize work and multitask
- Excellent telephonic written and verbal communication skills required
- Microsoft Office skills including Excel Word PowerPoint Outlook required PowerPoint preferred
The base pay range for this role is $25.70 $28.90. Compensation takes into account several factors including but not limited to a candidates experience education skills licensure and certifications and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for shortterm incentives and a comprehensive benefits package.
How You are Supported
Full time team members may be eligible for:
Competitive Compensation
- Attractive base salary with performancebased bonuses and rewards
- 401(k) plan with a generous company match fully vested from day one
Comprehensive Health and Wellness Benefits
- Flexible health dental and vision insurance options tailored to your needs
- Company contribution towards health savings accounts (HSA) for highdeductible health plan (HDHP) participants
- 100% companypaid shortterm disability longterm disability and life insurance
- Wellness programs and resources to support your physical and mental health
WorkLife Balance
- Generous paid time off including vacation sick leave and 11 paid holidays annually
- Two paid volunteer days to support causes youre passionate about
- Flexible work arrangements to accommodate your lifestyle
Professional Development
- Robust onboarding program and ongoing training opportunities
- Reimbursement for rolerelated continuing education and certifications
FamilyFriendly Policies
- Paid parental leave for new parents
- Dependent care flexible spending accounts
- Support for worklife integration
Collaborative and PurposeDriven Environment
- Work alongside professionals who share your commitment to Honests highquality valuebased care model
- Opportunities to contribute to meaningful projects and initiatives
Additional Perks
- Team member recognition programs
- Teambuilding events and social activities
Join us and experience a rewarding career where your contributions are valued and your growth is supported.
Honest Health is committed to ensuring fairness opportunity strong teams and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit without regard to race color religion sex national origin disability Veteran status or other legallyprotected characteristics.
Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a casebycase basis.
Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform email or text message. When working directly with candidates Honest Health will always use an or email address. Our hiring process includes a live phone call or inperson interview before any formal offer is extended.
To safeguard your personal information Honest Health will never ask for confidential detailssuch as social security numbers bank accounts or routing numbersbefore making a formal offer. We will also never request financial transactions PINs passwords or security access details through email text Venmo or any social media platform.
We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication please reach out to our team at.
Required Experience:
IC
Employment Type
Full Time
