National Account Manager (John Lewis)

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3300 associates the companys products are sold at key retailers online and offline and through distributors around the world.

As we continue to grow we are excited to add a National Account Manager to our UK team. The position is based in our London Battersea office (Hybrid).

OVERVIEW:

As part of the phenomenal growth SharkNinja has achieved over the last few years we have created a new position of National Account Manager UK. This position will be key to driving the next phase of the UK business development and to reinforce the team. Working closely with the product team marketing team and Digital team and with the European Hub this person will be accountable of the customers growth.

A National Account Manager is a key role within a companys sales and business development team. The individual in this position is responsible for managing and developing relationships with strategic national accounts to drive revenue growth and achieve sales targets. They will collaborate closely with crossfunctional teams including marketing operations and finance to ensure the successful execution of account strategies and to address customer needs effectively.

Here are some of the EXCITING things youll get to do (RESPONSIBILITIES):

• Manage a portfolio of strategic national accounts and act as the main point of contact for these clients. Develop strong relationships with key stakeholders within the accounts to understand their business objectives and identify opportunities for growth.
• Sales and Revenue Generation: Drive sales growth by developing and implementing accountspecific sales strategies and initiatives. Work towards achieving sales targets and revenue objectives for the assigned accounts.
• Business Development: Identify new business opportunities within existing accounts and pursue new national account partnerships to expand the companys customer base and market share.
• Contract Negotiation: Lead contract negotiations with national accounts ensuring favorable terms for both parties while maintaining the companys profitability and financial goals.
• CrossFunctional Collaboration: Collaborate with internal teams including marketing product development operations and finance to deliver solutions that meet the needs of national accounts and align with the companys overall strategies.
• Market Analysis: Stay informed about industry trends market dynamics and competitor activities. Utilize this information to develop insights and recommendations for enhancing the companys competitive position within the market.
• Forecasting and Reporting: Provide regular sales forecasts performance reports and updates on account activities to senior management. Keep accurate records of account interactions in CRM systems.
• Customer Success and Satisfaction: Ensure high levels of customer satisfaction by proactively addressing any issues or concerns raised by national accounts promptly and effectively.
• Team Leadership and Development: If applicable lead and mentor a team of account managers or sales representatives providing guidance and support to achieve team goals

ATTRIBUTES & SKILLS (REQUIREMENTS):

• Bachelors degree in Business Marketing or a related field (MBA or advanced degree is a plus).
• Proven experience in national account management or a similar sales role with a track record of meeting or exceeding sales targets.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with key stakeholders.
• Strategic thinking and analytical abilities to identify growth opportunities and develop effective sales strategies.
• Familiarity with CRM software and other sales and reporting tools.
• Knowledge of the industry or market relevant to the companys products or services is highly beneficial.
• Demonstrated leadership skills and experience in leading a sales team (if applicable).
• Willingness to travel for business meetings and client visits as required.

The National Account Manager plays a crucial role in the companys success by driving revenue growth nurturing key customer relationships and contributing to the development of the overall sales strategy. This position requires a combination of sales expertise strategic thinking and strong leadership abilities to excel in achieving business objectives.