Carrier Manager Italy, RSP SEU Carrier Management

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We are looking for an Italian Speaking Carrier Manager to join our team!

As an integral part of the Amazon Transportation Services (ATS) team the Carrier Manager works a geographical transportation market. The successful candidate is a key enabler for the development and growth of the programs in the region and continually identifies operational service and process improvements in relation to customer experience enhancement in a cost effective environment. The ATS team works with Amazons FCs Sort Centers Delivery Stations Supply Chain Customer Service Retail and Finance teams and externally with service providers offering business and logistics expertise to ensure optimal delivery of service solutions. This role will also enjoy cross regional and international exposure.

Responsibilities:
Handle the business relationships with carriers spanning resolution of operational issues to supporting commercial and contractual negotiations.
Promote continuous improvement initiatives with performance team carriers operations to improve safety cost efficiency reliability high standard service and sustainability.
Crossfunctional work with the Supply Chain Warehouses and the Retail organizations to determine future demand for Transportation resources. Translate the aforementioned into accurate capacity plans and define market strategy and budget planning along with senior Finance partners.
For each Line Haul supply program available in the region build strategy and carrier allocation secure sufficient capacity especially for Prime week and Peak season and overall drive success on costs reliability services safety.
Maintain accurate reporting on key metrics for the market prepare and conduct regular business reviews with leadership and internal stakeholders (WBR/MBR/QBR)
Work across the EU in a crossfunctional environment.


Bachelors degree
Experience in supply chain
Advanced proficiency in written and verbal Italian and English
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience in program or project management
Experience working cross functionally with tech and nontech teams
Experience in defining and implementing process improvement initiatives using data and metrics

Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Spanish and French Knowledge helpful

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