DescriptionThe Logistics Support II is accountable for replenishing the finished goods inventory and overseeing the replenishment process from order to delivery for both Rheem and external vendor products. Works closely with the Order Center and Shared Services to ensure the customer needs are met and invoices are processed.
This position will serve our Water Heater Division located in Montgomery AL.
Responsibilities- Manages and controls inventory needed to meet customers requests in each warehouse and place replenishment orders to maintain the levels needed.
- Maintains the integrity of the inventory on the system for all warehouse locations.
- Tracks all customer orders through the warehouses to ensure they are all received shipped and processed through the system in a timely manner.
- Identifies customer orders that have product ordered that is not available through the warehouse where the order has been placed and communicate with the appropriate order center representative so the order can be revised thus reducing backorders and increasing customer satisfaction.
- Tracks all replenishment orders placed through the plants and warehouses to ensure product is being made for the warehouse replenishment.
- Works with production scheduling in plants to coordinate replenishment of all warehouses to include determining which items are most crucial during times when not all items can be produced.
- Contacts and resolves any issues with the public warehouses concerning orders and supplies needed to fill orders such as elements and labels.
- Performs other duties as assigned.
Qualifications- High School Diploma or equivalent
- 2 years in distribution or inventory in a manufacturing or related environment.
- Proficient computer skills and indepth knowledge of relevant software such as MS Office Suite especially Excel
- Ability to prioritize multiple projects and deal with numerous interruptions.
- High service oriented with experience working in a customer service environment.
- Basic math skills with the ability to calculate and analyze collected data.
- Demonstrated ability to work directly with third party warehouses to process for payment and resolve and warehouse bills or discrepancies.
- Demonstrate ability to prepare monthly status reports for management.
HOW TO STAND OUT
- Intermediate to Advanced Excel skills to include PivotTables and VLOOKUP
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