Food & Beverage Manager - Reflections Pool
Food & Beverage Manager - Reflections Pool
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Salary Not Disclosed
1 Vacancy
Job Description
Sunseeker Resort Charlotte Harbor is currently searching for a Food & Beverage Manager of Pool Operations!
The Food & Beverage Manager Reflections Pool is responsible for overseeing the daytoday operations of the resort pools Food & Beverage program including but limited to training staff managing vendors ensuring all health/safety procedures are met and contributing to the departments overall success by making sure the beverage program is functioning efficiently and inviting for customers to relax in.
All duties are performed in accordance with department and Sunseeker Resorts policies practices and procedures.
Job Duties
- Responsible for inventory ordering of beverage items liquor beer wine and beverage/barware items for pool locations
- Meets bar financial objectives by watching labor and overhead costs collecting revenues; controlling alcoholic beverage portions
- Responsible for implementing and holding strict standards for safety and sanitation as well as overall bar organization and storage
- Keeps accurate inventory of bar supplies product and keep up with par levels/stocking
- Responsible for implementing production productivity quality and customerservice standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
- Keeps bar equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
- Maintains safe secure legal and healthy environment by establishing following and enforcing sanitation and quality of drink preparation and service standards and procedures; monitoring customers alcohol consumption.
- Responsible for recruiting selecting orienting training assigning scheduling coaching counseling and disciplining team members; communicating job expectations; planning monitoring appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Maintains bar atmosphere by arranging bottles and glasses displays; encouraging comradery; arranging entertainment; controlling lighting background music and video displays.
- Must acquire strong knowledge of our POS system and act as the point of contact for any technical support and/or maintenance necessary
- Ability to meet deadlines and work well under pressure
- Manages controllable costs to goal and is responsible for the overall bar and beverage P&L results
- Keep a clear line of communication within the team including Managers Chefs and Director
- Maintains floor presence the majority of the shifts including table/seat touching in both pool locations
- Creates team member schedules ensuring fairness and complete coverage and proper labor budget
- Mix drinks pour and serve wine beer and other beverages as needed to assist staff as necessary
- Handle paperwork and other administrative duties
- Holds daily preshift meetings and keeps staff informed (per shift) and handle complaints conflicts questions and suggestions from team members
- Create ways to further enrich the guest experience by continuously reviewing implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles retention of luxury standards
- Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
- Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guests satisfaction
- Develop collaborative relationships and synergy with other departments such as Restaurant Operations Convention Sales & Services Catering Special Events Facilities Security Front Services Front Office F&B Golf Course and Executive Offices
- Foster a management team that possesses and delivers on key strategies of guest service team member relations team cooperation financial responsibility and asset management
- Ensure all accounting matters are handled in compliance with company policy
- Perform other functions as needed
Minimum Requirements
Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses EVerify to confirm the eligibility of all newly hired employees to work in the United States. For more details on EVerify visit .
Required:
- Bachelors degree preferred in hospitality management or related field
- Minimum of two (2) years work experience in a management position in a Full Service HighVolume Restaurant/Bar/Pool atmosphere
- SERV Safe certification and or relative related training associated with Food Safety and HAACP systems
- Previous Mixology and Beverage program experience
- Experience in food safety audits/sanitation standards in restaurants or retail foodservice operations
Other Minimum Requirements
- Ability to work varied shifts including weekends and holidays
- Ability to function well under pressure manage multiple priorities and meet established deadlines
- Must possess mature personal discretion and sound judgment
- Strong leadership abilities sound judgment superior problem solving and decisionmaking skills
- Excellent organizational analytical and project management skills with particular attention to quality and detail
- Interpersonal skills to deal effectively with all business contacts
- Professional appearance and demeanor
- Ability to work independently as well as lead manage and motivate a team
- Willingness to work and succeed in a fastpaced environment and stay calm under pressure
- Analytical skills and a solid understanding of business management practices and strategies
- Highly Organized
- Strong communication skills. Written and verbal
- Able to understand speak and follow written and verbal instruction in English
- Ability to demonstrate discretion and leadership in complex team member relations matters.
- The ability to stay positive and calm under pressure.
- A strong work ethic and a desire to learn and grow
- Strong leadership skills
- Multitask and have a great sense of urgency with changing priorities
- Work independently as well as in a team environment
- Work under pressure and meet deadlines
- Follow Company Budgets and established goals
Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or expression (including transgender status) sexual orientation marital status military and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances.
For more information see
Required Experience:
Manager
Employment Type
Full-Time
