Internal Firm Services - Business Continuity Management (BCM) - Senior Associate

Job Description BCM Sr. Associate

• The Candidate must have an indepth understanding knowledge and experience of best practices in Business Continuity Management and Vendor Risk Management Governance frameworks. Should have strong knowledge of practices and protocols experience in working with 3rd Party vendors/partners/suppliers.
  
  

• The Business Continuity Senior Associate will work with the Business Continuity Manager and business continuity stakeholders to ensure practices are aligned to the framework and will coordinate the Business Continuity for PwC Acceleration center India and on the development and execution of business continuity vendor resilience and disaster recovery program.

• The role will also support the first line of defence for Business Continuity to ensure adequate identification measurement management and reporting of Business Continuity risks and compliance with ISO standards and regulatory requirements.

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  A strong understanding of Vendor Risk Management Operational Risk and Resilience Business Process Improvement methods as well as risk related control frameworks and practices.
  
  

• Establish metrics and analysis systems to ensure the vendor performance reviews and actions are completed to the expected levels and in a timely manner.
  

• Coordinate with the LoS/Competency/Project representatives in the maintenance of the Business Continuity Plans and periodic signoffs.

• Engage with stakeholders at all levels across the organization

• Apply your knowledge to support key aspects of the BC Framework including business impact analysis plan development and exercising.

• Manage the Business Continuity induction training and awareness activities for ACs in the region
  

• Run the annual biannual quarterly BCP tests scheduled as per the drill calendar.

• Follow up and ensure completion of Business Impact Analysis by LoS within specified timeline
  Work closely with Tech teams on the Disaster Recovery exercise.
  
  Actively engage in development and implementation of Incident and Crisis Management response
  Identify and design metrics template to measure performance of the BCM program and report.
  

• Moderate the tabletop drills under different rolls observer evaluator facilitator and assist in compiling reports.
  

• Support the internal and external audits from the documentation standpoint.
  

• Provide oncall support when for event/crisis management including gathering required information at time of event engaging appropriate individuals as tracking monitoring reporting on situation.
  

• Ensure uptodate maintenance of all important BCM related documents critical stakeholder contact lists and escalation matrix.

• Recommend courses of action to ensure ongoing improvement and evolution of the Business Continuity program.

• Development and delivery of reports presentations and communications on program activities and strategic initiatives

• Maintain and update Business Continuity documentation and guidelines

• Support the enhancement and usage of existing Business Continuity tools
  

Preferred Experience/Skills

• Minimum 4 to 5 years of work experience related to Business Impact Analysis Business Continuity Planning Crisis Response Vendor Resilience & Disaster Recovery

• Excellent communication skills with the ability to interact advise and support people at all levels.

• Strong team player who thrives on working on a variety of projects and tasks with other team members

• Hands on experience of working on BCP tool managing the BCM lifecycle

• Strong proficiency in Excel Word PowerPoint

Certification

• Certified Lead Implementer ISO 22301

• Industry recognized Business Continuity Management related Certifications from BCI DRI ISO other similar Bodies.